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- Tasks: Support the assessment team with admin tasks and multi-agency collaboration.
- Company: Join a dedicated team focused on making a positive impact in the community.
- Benefits: Generous leave, flexible working, discounts, and professional development opportunities.
- Why this job: Make a real difference by supporting social workers and families in need.
- Qualifications: Organised, motivated, and experienced in multi-agency working.
- Other info: Inclusive workplace with a commitment to diversity and personal growth.
The predicted salary is between 13 - 16 £ per hour.
We are looking for a part time Information and Advice Officer to join our busy assessment team. In this role you will offer administrative and logistical support to the Team Manager and your team, for two and a half days per week (1/2 day Weds and Thurs & Fri). Our Assessment Teams are a rewarding but fast-paced environment to work in. We are committed to ensuring that children, young people and families in our community receive a positive and timely service, proportionate to their needs and informed by their own expertise.
The work is rich, varied and demands a high level of multi-agency working, often to tight timelines. In this role you would be responsible for organising and minuting strategy meetings, liaising with partners and requesting and following up information from other agencies. You will have a role in ensuring that the allocated social worker is supported to obtain all the information needed, to make a timely and informed decision for the children and families they work with. The role is varied and every day is different. The relationship you build with your colleagues, and the support and drive you bring will be crucial to the day to day functioning of the team. This role does not include working directly with children and families and is office based, with remote working arrangements in place.
We are proud to have created a space where colleagues can learn and reflect together in Service Workshops as well as benefit from monthly individual supervisions. We recognise that the job can bring challenges and ensure all colleagues are well supported to do their best for children. You will have the opportunity to be creative in your work, contribute to Service development and will have the opportunity to have your ideas and voice heard. You will be a valued and crucial member of your team, offering support to social workers and the Team Manager in relation to all aspects of their role.
Peterborough Children’s Social Care social work practice is underpinned by Family Valued principles, placing the voices of children and their families at the heart of our assessments and planning. We use Motivation Interviewing to create change and support families to develop their own solutions. You will also be supported by a permanent Team Manager, who will provide you with a consistent and reliable leadership.
We are looking for individuals who are enthusiastic about their work and excited about a role in which their input can make a real difference to the team. Our Information and Advice Officers are central to the team culture, and their support is irreplaceable for our social workers and managers to assist families effectively.
- Be a highly organised and motivated individual, who enjoys supporting others and contributing to a positive team culture
- Have an understanding of multi-agency working in the context of safeguarding
- Have some skills or previous experience of the demands of providing timely, written and accurate records from complex meetings
We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme.
- Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
- Buy up to 10 days additional annual leave (pro-rata)
- Access to car lease scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities including apprenticeships to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to our equality, diversity and inclusion network
- Opportunities to receive Employee Recognition Awards
We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.
We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact pccrecruitment@peterborough.gov.uk; we will work with you to meet your needs. Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
If you’ve already applied and completed the recruitment process for this position within the last three months, there’s no need to reapply. We really appreciate your interest and thank you for considering us.
Information And Advice Officer in Peterborough employer: Peterborough City Council
Contact Detail:
Peterborough City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information And Advice Officer in Peterborough
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend local events, or join online groups related to social care. Building connections can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their approach to multi-agency working and safeguarding, so you can show how your skills align with their mission.
✨Tip Number 3
Practice your responses to common interview questions. Think about how your organisational skills and experience in supporting teams can make a difference in this role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the community.
We think you need these skills to ace Information And Advice Officer in Peterborough
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight your ability to stay organised and manage multiple tasks. We want to see how you can juggle responsibilities and support the team effectively.
Emphasise Team Spirit: Make sure to mention your enthusiasm for working in a team environment. We value individuals who contribute positively to team culture, so share examples of how you've done this in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that demonstrate your understanding of the role and its demands.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Peterborough City Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Information and Advice Officer. Familiarise yourself with the key tasks like organising meetings, liaising with partners, and supporting social workers. This will help you demonstrate your enthusiasm and readiness for the role.
✨Showcase Your Organisational Skills
Since this role requires a high level of organisation, be prepared to discuss your previous experiences where you successfully managed multiple tasks or projects. Bring examples that highlight your ability to keep accurate records and meet tight deadlines, as these are crucial in a fast-paced environment.
✨Emphasise Teamwork and Communication
The job is all about supporting others, so be ready to talk about how you’ve worked effectively in teams before. Share specific instances where your communication skills helped resolve issues or improve collaboration, especially in multi-agency settings.
✨Be Ready to Discuss Safeguarding
Understanding safeguarding principles is essential for this role. Brush up on your knowledge of multi-agency working in safeguarding contexts and be prepared to discuss how you would approach sensitive situations. This shows that you’re not only aware of the challenges but also committed to making a positive impact.
