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- Tasks: Lead operations, drive customer service, and support business growth in precision engineering.
- Company: Join Peterborough City Council and be part of a dynamic engineering team.
- Benefits: Enjoy flexible holidays, discounts, and development opportunities for personal growth.
- Why this job: Make a real impact while working in a supportive and inclusive environment.
- Qualifications: Experience in financial management and a keen eye for detail are essential.
- Other info: We value diversity and welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Business Operations Manager role at Peterborough City Council. Westcombe Engineering is seeking a dedicated and technically strong operations manager to play a key role in our precision engineering team, driving customer service and business growth.
Responsibilities:
- Be the first point of call for customer and driving new business
- Ensure pricing is completed correctly and in a timely manner
- Liaise with customers to ensure we adhere to excellent quality standards
- All billing will be carried out in a timely manner to ensure clients receive good customer service and the company's budgets are kept up to date
- Collaborate with production planners, engineers, and quality teams to meet deadlines and maintain workflow
- Uphold safety standards, maintain clean and orderly workstations, and support continuous improvement
Qualifications:
- Proven experience of financial management
- Experience of building sales and ensuring quality for existing customers
- Ability to understand technical drawings
- Strong attention to detail and commitment to quality
- Positive attitude and willingness to learn and support others
- A team player who takes pride in their work
- Experience in a precision engineering or manufacturing environment is preferred, but training will be provided for the right candidate
Benefits:
- Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
- Buy up to 10 days additional annual leave (pro-rata)
- Access to car lease scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities including apprenticeships to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to our equality, diversity and inclusion network
- Opportunities to receive Employee Recognition Awards
Commitments:
We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success. We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact pccrecruitment@peterborough.gov.uk we will work with you to meet your needs.
Business Operations Manager in Peterborough employer: Peterborough City Council
Contact Detail:
Peterborough City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager in Peterborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Business Operations Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research Peterborough City Council and understand their values and goals. Tailor your responses to show how your experience aligns with their mission, especially in customer service and quality standards.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your skills and experiences. Focus on how you can drive business growth and maintain high-quality standards in your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in the process. Let’s get you that Business Operations Manager role!
We think you need these skills to ace Business Operations Manager in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Operations Manager role. Highlight your experience in financial management and customer service, as these are key for us at Peterborough City Council.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've driven business growth and maintained quality standards in previous roles.
Showcase Your Team Spirit: We love team players! In your application, mention times when you collaborated with others to meet deadlines or improve processes. This will show us that you’re ready to support our precision engineering team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Peterborough City Council
✨Know Your Numbers
As a Business Operations Manager, you'll need to demonstrate your financial management skills. Brush up on key metrics related to budgeting and pricing strategies. Be ready to discuss how you've successfully managed finances in previous roles.
✨Understand the Technical Side
Familiarise yourself with precision engineering concepts and technical drawings. Even if you’re not an engineer, showing that you understand the basics will impress your interviewers and show your commitment to the role.
✨Customer Service is Key
Prepare examples of how you've driven customer satisfaction in past positions. Think about specific situations where you resolved issues or improved service quality, as this aligns perfectly with the responsibilities of the role.
✨Show Your Team Spirit
This role requires collaboration with various teams. Be ready to share experiences where you worked effectively within a team, highlighting your ability to support others and contribute to a positive work environment.
