Housing Options Officer

This role is fixed term until August 2026

All about the Role

You will be part of a team that provides a highly effective and efficient front-line housing options service, with a primary focus on preventing and relieving homelessness.

Within this role, you will undertake assessments and investigations of homelessness approaches and applications in line with the Council\’s statutory duties under the Housing Act 1996 Part 7 and relevant case law. To manage the assessment of customers housing needs in accordance with the Homelessness Reduction Act 2017.

This is a specialist role that will be at the forefront of the prevention of homelessness and at the cutting-edge helping households where crises occur and in accordance with the Homelessness Reduction Act 2017.

You will be following clearly defined prevention pathways to maximise the number of households assisted under a prevention duty to maintain their existing accommodation or to achieve a planned move into suitable accommodation including but not limited to:

Single Homeless:

• People leaving prison
• People leaving hospital
• Care Leavers
• Rough Sleepers
• People leaving supported accommodation
• People accessing Adult Social Care Services
• Refugees
• Substance Misuse and dual diagnosis
• Those asked to leave by family and friends

Families:

• Households with children and a pregnant household member
• Domestic Abuse
• Newly settled refugee families
• Families with complex and multiple needs including mental health needs, disabilities, substance misuse
• To relieve homelessness through the provision of temporary accommodation where required and a statutory relief duty is owed.

All about our Benefits

We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme

• Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
• Buy up to 10 days additional annual leave (pro-rata)
• Access to car lease scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities including apprenticeships to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to our equality, diversity and inclusion network
• Opportunities to receive Employee Recognition Awards

All about our Commitments

We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.

We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact pccrecruitment@peterborough.gov.uk we will work with you to meet your needs.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

If you\’ve already applied and completed the recruitment process for this position within the last three months, there\’s no need to reapply. We really appreciate your interest and thank you for considering us.