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- Tasks: Lead operations, enhance customer service, and drive new business growth.
- Company: Join Westcombe Engineering, a leader in precision engineering with a collaborative culture.
- Benefits: Enjoy 25+ days of leave, flexible bank holidays, and professional development opportunities.
- Why this job: Make a real impact in a supportive team while delivering quality products.
- Qualifications: Experience in financial management and a positive, team-oriented attitude.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Westcombe Engineering is seeking a dedicated and technically strong Business Operations Manager to play a key role in our precision engineering team. As a member of our team, you will head up the operations of the company, ensure positive customer service at all times, build our client base and grow Westcombe in a sustainable way.
In this role you will:
- Be the first point of call for customers and drive new business
- Ensure pricing is completed correctly and in a timely manner
- Liaise with customers to ensure we adhere to excellent quality standards
- All billing will be carried out in a timely manner to ensure clients receive good customer service and the company's budgets are kept up to date
- Collaborate with production planners, engineers, and quality teams to meet deadlines and maintain workflow
- Uphold safety standards, maintain clean and orderly workstations, support continuous improvement
If you have proven experience in a workshop environment and the ability to drive performance and business, you will thrive here. A chance to make a difference by contributing to a business that delivers both quality products and social value.
Our Team
Our people are at the heart of our success. The Westcombe team includes skilled engineers, machinists, and support staff who work together to deliver high‑quality components and excellent service. We’re proud of our collaborative, inclusive culture – a place where everyone’s contribution is valued, and where skills and experience are shared to help each other succeed. Whether on the shop floor or in the office, teamwork, communication, and pride in workmanship drive what we do every day.
What we’re looking for
- Proven experience of financial management
- Experience of building sales and ensuring quality for existing customers
- Ability to understand technical drawings
- Strong attention to detail and commitment to quality
- Positive attitude and willingness to learn and support others
- A team player who takes pride in their work
- Experience in a precision engineering or manufacturing environment is preferred, but training will be provided for the right candidate
Our Benefits
We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme.
- Access to a range of benefits via our Employee Benefits Platform, including in‑store and online discounts as well as our Cycle to Work and Home & Electronics schemes
- Buy up to 10 days additional annual leave (pro‑rata)
- Access to car lease scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities including apprenticeships to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to our equality, diversity and inclusion network
- Opportunities to receive Employee Recognition Awards
Our Commitments
We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success. We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact pccrecruitment@peterborough.gov.uk and we will work with you to meet your needs.
Business Operations Manager employer: Peterborough City Council
Contact Detail:
Peterborough City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and manufacturing sectors. Attend industry events or join relevant online groups to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching Westcombe Engineering thoroughly. Understand their values, products, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Business Operations Manager. Highlight your skills in financial management and customer service, and don’t forget to mention your commitment to quality and teamwork.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Westcombe team. Don’t hesitate to follow up after applying to express your enthusiasm!
We think you need these skills to ace Business Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Operations Manager role. Highlight your experience in financial management and customer service, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Westcombe Engineering and how you can contribute to our team. Be sure to mention any relevant experience in precision engineering or manufacturing.
Showcase Your Team Spirit: At Westcombe, teamwork is everything! In your application, share examples of how you've collaborated with others in previous roles. We love seeing candidates who take pride in their work and support their colleagues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Peterborough City Council
✨Know Your Stuff
Make sure you understand the key responsibilities of a Business Operations Manager. Brush up on your knowledge of financial management, customer service excellence, and how to interpret technical drawings. This will help you answer questions confidently and show that you're the right fit for the role.
✨Showcase Your Team Spirit
Westcombe Engineering values teamwork and collaboration. Be ready to share examples of how you've worked effectively in a team environment. Highlight your ability to support others and contribute positively to group dynamics, as this will resonate well with their inclusive culture.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s operations, their approach to quality standards, and how they support continuous improvement. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Demonstrate Your Attention to Detail
Given the precision engineering context, be prepared to discuss how you ensure quality and accuracy in your work. Share specific examples where your attention to detail made a difference, whether in managing budgets or liaising with customers. This will highlight your commitment to excellence.
