At a Glance
- Tasks: Welcome visitors, support events, and keep the Cathedral looking its best.
- Company: Join the team at the stunning Peterborough Cathedral.
- Benefits: Flexible hours, holiday entitlement, and a supportive team culture.
- Other info: Unique opportunity to work in a vibrant, historic setting.
- Why this job: Be part of a historic environment and create memorable experiences for visitors.
- Qualifications: Friendly, reliable, and comfortable in customer-facing roles.
The predicted salary is between 10 - 12 € per hour.
Peterborough Cathedral is looking for a Visitor Experience Assistant to join our team in a varied, hands‑on role at the heart of Cathedral life. This is a flexible position supporting visitor welcome, retail, cleaning, learning, worship and events. No two days are the same, and the role plays a key part in ensuring the Cathedral is clean, welcoming, safe and well‑presented for all who visit. You will help deliver a high‑quality visitor experience while supporting the smooth day‑to‑day running of a busy, historic working Cathedral.
Location: Peterborough Cathedral
Contract: Casual (flexible hours)
Closing Date: Open until filled
Key Duties
- Provide a warm, friendly welcome and visitor information
- Support the Cathedral shop (tills, cash handling, merchandising)
- Carry out cleaning and presentation of public and back‑of‑house spaces (approx. 40%)
- Assist with setup and delivery of events, services and school visits
- Help ensure spaces are ready, safe and well‑presented
- Work flexibly across teams and respond to changing needs
About You
- Friendly, reliable and confident with people
- Practical and happy with hands‑on work
- Flexible and able to work across different tasks
- Comfortable in a customer‑facing environment
Experience in customer service, retail, hospitality, cleaning, events or heritage settings is desirable.
What We Offer
- A unique working environment in a historic Cathedral
- Flexible working patterns
- Supportive team culture
- Holiday entitlement (pro rata)
- Pension scheme (after probation)
Safeguarding: This role is subject to DBS checks and safeguarding requirements.
Equal Opportunities: We welcome applications from all backgrounds.
Visitor Experience Assistant (casual) in Peterborough employer: Peterborough Cathedral
Peterborough Cathedral offers a unique and enriching working environment where every day brings new experiences in a historic setting. As a Visitor Experience Assistant, you will be part of a supportive team culture that values flexibility and hands-on contributions, with opportunities for personal growth and development. Enjoy the benefits of flexible working patterns, holiday entitlement, and a pension scheme, all while playing a vital role in creating memorable experiences for visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Visitor Experience Assistant (casual) in Peterborough
✨Tip Number 1
Get to know the Cathedral! Before your interview, take a stroll around Peterborough Cathedral and soak in the atmosphere. This will help you feel more connected to the role and give you some great talking points when you meet the team.
✨Tip Number 2
Show off your people skills! As a Visitor Experience Assistant, you'll be interacting with all sorts of visitors. Be ready to share examples of how you've provided excellent customer service in the past – it’ll show that you’re the friendly face they need!
✨Tip Number 3
Flexibility is key! Make sure to highlight your ability to adapt to different tasks and environments. Whether it's helping out in the shop or setting up for an event, showing that you're up for anything will make you stand out.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in being part of our team at Peterborough Cathedral, and it makes the process smoother for everyone involved.
We think you need these skills to ace Visitor Experience Assistant (casual) in Peterborough
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your words!
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer service, retail, or events. We love seeing how your background aligns with the role, so be specific about what you've done that relates to the Visitor Experience Assistant position.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our team at Peterborough Cathedral.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Peterborough Cathedral
✨Know the Cathedral Inside Out
Before your interview, take some time to research Peterborough Cathedral. Familiarise yourself with its history, key features, and current events. This will not only show your genuine interest in the role but also help you answer questions about how you can enhance the visitor experience.
✨Showcase Your People Skills
As a Visitor Experience Assistant, you'll be interacting with a variety of people. Prepare examples from your past experiences where you've provided excellent customer service or handled challenging situations. Highlight your friendly and reliable nature, as these traits are essential for this role.
✨Demonstrate Flexibility and Practicality
This role requires a hands-on approach and the ability to adapt to different tasks. Think of instances where you've successfully juggled multiple responsibilities or adapted to changing circumstances. Be ready to discuss how you can contribute to various aspects of the Cathedral's operations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, upcoming events, or how they measure visitor satisfaction. This shows your enthusiasm for the role and helps you understand if it's the right fit for you.
