At a Glance
- Tasks: Lead and manage a diverse commercial property portfolio while ensuring compliance and operational excellence.
- Company: Join Peter Colby Commercials, part of Saint Vincent Holdings Ltd, a leader in property management.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Exciting opportunity for growth in a supportive and innovative company culture.
- Why this job: Make a real impact by enhancing property management and leading a dedicated team.
- Qualifications: Chartered Surveyor status and proven experience in team management and commercial property.
The predicted salary is between 70000 - 75000 £ per year.
We are seeking an experienced Senior Commercial Estates Manager to lead the effective management, compliance, and operational performance of a diverse commercial property portfolio across Norfolk.
About Us
Peter Colby Commercials, part of Saint Vincent Holdings Ltd, oversees a diverse investment portfolio, manages the Group’s operational properties, and delivers development and asset management across a broad land bank of greenfield and brownfield sites.
About the Role
The Senior Commercial Estates Manager will play a pivotal role in ensuring the organisation’s property portfolio is maintained to a high standard, safe, compliant, and managed in line with best practice. You will oversee day‑to‑day estate management, drive operational excellence, lead on compliance, and support strategic asset management activities. In addition, you will lead, mentor, and develop the Property Team - setting expectations, supporting performance, and fostering a culture of accountability, service excellence, and continuous improvement. This role is central to delivering exceptional service to tenants, customers, and stakeholders across the Group.
Key Responsibilities
- Lead, manage, and support the Property Team across all areas of property management
- Provide coaching, guidance, and clear decision‑making support
- Allocate work, set priorities, and ensure deadlines and standards are met
- Build a positive team culture focused on service delivery and continuous improvement
- Work closely with the Group Head of Property to deliver departmental and organisational objectives
- Oversee all professional estate management activities, including:
- Lease renewals
- Rent reviews
- Liaison with external letting agents
- Service charge management (with Facilities Management and Finance)
- Tenant alienation and works requests
- Property inspections and dilapidations
- Credit control activities (in partnership with internal teams)
- Manage a designated number of key assets within the portfolio
- Property Asset Management
- Support the strategic and operational management of the commercial property portfolio
- Hold direct management responsibility for several buildings within the estate
- Property Operations & Maintenance
- Oversee day‑to‑day property operations to ensure buildings are safe, compliant, and well‑maintained
- Manage planned and reactive maintenance programmes
- Coordinate essential building services including cleaning, security, utilities, waste management, and more
- Compliance, Health & Safety
- Ensure full compliance with statutory and regulatory requirements including fire, electrical, gas, asbestos, and water hygiene
- Conduct inspections, audits, risk assessments, and drive corrective actions
- Maintain accurate compliance documentation and promote safe working practices
- Procure, manage, and monitor all contractors and service providers
- Lead tender processes, contract renewals, and negotiations
- Evaluate contractor performance and resolve issues promptly
- Financial & Budget Responsibilities
- Manage operational budgets effectively
- Support financial forecasting, long‑term maintenance planning, and capital expenditure proposals
- Ensure procurement decisions follow financial procedures and demonstrate commercial awareness
- Build strong working relationships with internal teams, tenants, and external partners
- Resolve property‑related issues professionally and quickly
- Provide clear communication around maintenance works and service disruptions
- Service Improvement & Strategic Support
- Contribute to shaping and delivering the Group’s property strategy
- Identify opportunities to improve processes, compliance, and service delivery
- Lead or support refurbishment, improvement, and reconfiguration projects
- Reporting & Record Keeping
- Maintain accurate property data including compliance records, maintenance logs, lease details, and asset information
- Prepare clear, informative reports for senior management
Qualifications and Experience
- Chartered Surveyor status (MRICS/FRICS)
- Proven experience managing and developing a team
- Strong leadership skills with the ability to motivate and set clear expectations
- Experience managing commercial landlord and tenant relationships
- Ability to handle difficult conversations and resolve complex issues effectively
- Strong organisational and planning skills across multiple sites
- Excellent budget management and cost‑control capabilities
- Experience managing contractors and service providers
- Skilled in decision‑making, delegation, and problem‑solving
- Knowledge of asset management principles
- Ability to interpret technical reports and compliance data
- Strong understanding of statutory compliance and health & safety
- Customer‑focused approach with a commitment to high‑quality service
- Experience in planned/reactive maintenance programmes
- Experience managing refurbishment or capital works projects
- Understanding of sustainability standards and energy efficiency initiatives
- Additional health & safety qualifications
Salary: £70,000 - £75,000 a year
Please click Apply to submit your application or contact us for further information.
Senior Commercial Estates Manager in Norwich employer: Peter Colby Commercials
At Peter Colby Commercials, part of Saint Vincent Holdings Ltd, we pride ourselves on being an exceptional employer that values professional growth and a collaborative work culture. Our team-oriented environment fosters continuous improvement and accountability, ensuring that our employees are supported in their roles while managing a diverse commercial property portfolio across the beautiful region of Norfolk. With competitive salaries and a commitment to compliance and operational excellence, we offer a rewarding career path for those looking to make a meaningful impact in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Commercial Estates Manager in Norwich
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Peter Colby Commercials.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Peter Colby Commercials? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Peter Colby Commercials's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Senior Commercial Estates Manager in Norwich
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Senior Commercial Estates Manager role at Peter Colby Commercials, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Peter Colby Commercials
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Peter Colby Commercials operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Peter Colby Commercials. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Peter Colby Commercials.
