Petcover Group is seeking an Operations and Customer Services Team Leader to oversee a diverse team, drive service excellence and achieve sales targets across multiple markets. You will coach and mentor staff, ensure accurate CRM usage, and collaborate with underwriting, marketing and operations to improve the customer journey.
This full-time role in Grantham offers 35 hours per week, Monday to Friday, with opportunities to shape customer experience and growth through data-driven leadership.
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Sales & Customer Service Team Lead in Grantham employer: Petcover group
Join a vibrant and supportive work culture as a Sales and Customer Services Team Leader, where your leadership will not only drive sales performance but also foster a positive environment for team growth. With benefits like a generous pension scheme, employee discounts, and ample annual leave, we prioritise your well-being and professional development. Located in a dynamic market, this role offers unique opportunities to engage with diverse customers and enhance their experience while advancing your career in a thriving company.
