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- Tasks: Help customers find the perfect pets and supplies while providing an amazing shopping experience.
- Company: Join Petco, a leading health and wellness company dedicated to improving lives for pets and their owners.
- Benefits: Enjoy flexible shifts, a supportive team culture, and opportunities for career growth.
- Why this job: Make a real difference in the lives of pets and their owners while working in a fun environment.
- Qualifications: A passion for animals and good communication skills are essential; retail experience is a plus.
- Other info: Must be available for evenings, weekends, and holidays; starting pay is $15.00.
The predicted salary is between 19500 - 26000 £ per year.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what\’s right for pets, people and our planet.
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We love all pets like our own
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We\’re the future of the pet industry
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We\’re here to improve lives
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We drive outstanding results together
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We\’re welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We\’re focused on purpose-driven work, and strongly believe what\’s good for pets, people and our planet is good for Petco.
Position Overview
As a Sales Solutions Generalist you\’ll provide each customer with the best experience possible by helping them find and purchase animals, supplies and services. During each interaction, you will discuss the needs of the guest and their pet/s to provide solutions for today, as well as in the future and assist with connecting them with a Specialist when appropriate. You\’ll work the cash register and ensure that our merchandise is properly stocked and priced, providing an excellent experience for each of our guests. You can excel in this role by exhibiting a passion for the welfare, health, and proper handling of all animals as well as being a positive partner within the whole Pet Care Center team.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
- Provide a great experience by engaging with guests utilizing your acquired skills and training.
- Assist guests in the proper selection of merchandise in accordance with their identified needs.
- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
- Process transactions in a way that creates a great experience for each guest.
- Generate future business through a deep understand of the guests and their pet/s.
- Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
- Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
- Completes and applies training programs to maintain a high level of expertise of their role.
- Adhere to established operational guidelines, policies, and procedures.
- Promote a positive culture of teamwork, inclusion, and collaboration.
- Complete other duties and special projects as assigned.
- Evaluate guest inquiries and as needed refers to the Leader on Duty.
Other Essential Duties
- UTILIZE SELLING BEHAVIORS. You\’re the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
- CONTRIBUTE TO A SAFE ENVIRONMENT. You\’ll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
- BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
- ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Basic Qualifications
Be able to work successfully within a team. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
Preferred Qualifications
Prior experience within sales, retail, or related field. Possess a high level of knowledge of pet nutrition and an aptitude for sales techniques.
Supervisory Responsibility
- None
Work Environment
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays.
Equal Opportunity Employer
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Starting Rate:
$14.00
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Sales Associate employer: Petco
Contact Detail:
Petco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarise yourself with Petco's core values and mission. When you understand what drives the company, you can tailor your conversations to reflect their commitment to pet welfare and customer service, showing that you're a great fit for their culture.
✨Tip Number 2
Engage with pets and pet care knowledge before your interview. Being able to discuss specific pet care topics or share personal experiences with animals can demonstrate your genuine interest and passion for the role, making you stand out.
✨Tip Number 3
Practice your sales techniques by role-playing with friends or family. This will help you become comfortable with engaging customers, identifying their needs, and providing tailored solutions, which is crucial for the Sales Associate position.
✨Tip Number 4
Showcase your teamwork skills during the interview. Petco values collaboration, so be prepared to share examples of how you've successfully worked in teams in the past, highlighting your ability to contribute positively to a team environment.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Associate at Petco. Highlight your passion for animal welfare and customer service in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in sales or retail, especially any roles that involved customer interaction or animal care. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for pets and your commitment to providing excellent customer service. Mention specific experiences that demonstrate your skills and how they align with Petco's values.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Petco
✨Show Your Passion for Pets
Make sure to express your genuine love for animals during the interview. Share any personal experiences you have with pets, as this will demonstrate your commitment to their welfare and align with Petco's core values.
✨Understand the Sales Model
Familiarise yourself with Petco's sales model and be prepared to discuss how you would engage with customers. Highlight your ability to identify customer needs and provide tailored solutions, which is crucial for a Sales Associate role.
✨Emphasise Teamwork
Petco values collaboration, so be ready to talk about your experience working in teams. Share examples of how you've contributed to a positive team culture and how you can support your colleagues in achieving sales goals.
✨Prepare for Safety Protocols
Since safety is a top priority, be prepared to discuss how you would maintain a safe environment for guests, pets, and staff. Familiarise yourself with basic safety protocols and be ready to explain how you would implement them in your daily tasks.
