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- Tasks: Help customers find the perfect pets and supplies while providing an amazing shopping experience.
- Company: Join Petco, a leading health and wellness company dedicated to improving lives for pets and their owners.
- Benefits: Enjoy flexible shifts, a supportive team culture, and opportunities for personal growth.
- Why this job: Make a real difference in the lives of pets and their owners while working in a fun environment.
- Qualifications: A passion for animals and good communication skills are essential; retail experience is a plus.
- Other info: Must be available for evenings, weekends, and holidays; starting pay is $16.00.
The predicted salary is between 12000 - 16000 £ per year.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.
- We love all pets like our own
- We’re the future of the pet industry
- We’re here to improve lives
- We drive outstanding results together
- We’re welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.
Position Overview
As a Sales Solutions Generalist you’ll provide each customer with the best experience possible by helping them find and purchase animals, supplies and services. During each interaction, you will discuss the needs of the guest and their pet/s to provide solutions for today, as well as in the future and assist with connecting them with a Specialist when appropriate. You’ll work the cash register and ensure that our merchandise is properly stocked and priced, providing an excellent experience for each of our guests. You can excel in this role by exhibiting a passion for the welfare, health, and proper handling of all animals as well as being a positive partner within the whole Pet Care Center team.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
- Provide a great experience by engaging with guests utilizing your acquired skills and training.
- Assist guests in the proper selection of merchandise in accordance with their identified needs.
- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
- Process transactions in a way that creates a great experience for each guest.
- Generate future business through a deep understand of the guests and their pet/s.
- Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
- Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
- Completes and applies training programs to maintain a high level of expertise of their role.
- Adhere to established operational guidelines, policies, and procedures.
- Promote a positive culture of teamwork, inclusion, and collaboration.
- Complete other duties and special projects as assigned.
- Evaluate guest inquiries and as needed refers to the Leader on Duty.
Other Essential Duties
- UTILIZE SELLING BEHAVIORS. You’re the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
- CONTRIBUTE TO A SAFE ENVIRONMENT. You’ll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
- BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
- ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Basic Qualifications
Be able to work successfully within a team. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
Preferred Qualifications
Prior experience within sales, retail, or related field. Possess a high level of knowledge of pet nutrition and an aptitude for sales techniques.
Supervisory Responsibility
- None
Work Environment
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays.
Equal Opportunity Employer
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Starting Rate:
$16.00
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Sales Associate employer: Petco
Contact Detail:
Petco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarise yourself with Petco's core values and mission. When you understand what drives the company, you can tailor your conversations during interviews to show how your personal values align with theirs.
✨Tip Number 2
Showcase your passion for animal welfare in your interactions. Whether it's through volunteering at shelters or sharing your experiences with pets, demonstrating genuine care for animals will resonate well with the hiring team.
✨Tip Number 3
Prepare to discuss your sales techniques and customer service experiences. Think of specific examples where you've successfully engaged customers or resolved issues, as this will highlight your suitability for the Sales Associate role.
✨Tip Number 4
Network with current or former Petco employees if possible. They can provide insights into the company culture and expectations, which can help you stand out during the interview process.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Associate at Petco. Highlight your passion for animal welfare and customer service in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in sales or retail, especially any roles that involved customer interaction or animal care. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for working with pets and your commitment to providing excellent customer service. Mention specific examples of how you've contributed to team success in previous roles.
Showcase Your Skills: In your application, emphasise your interpersonal skills and ability to work within a team. Provide examples of how you've successfully engaged with customers and resolved their needs in past experiences.
How to prepare for a job interview at Petco
✨Show Your Passion for Pets
Make sure to express your genuine love for animals during the interview. Share any personal experiences you have with pets, as this will demonstrate your commitment to their welfare and health, which is a core value of Petco.
✨Understand the Sales Model
Familiarise yourself with Petco's sales model and selling behaviours. Be prepared to discuss how you would identify and meet customer needs, as this is crucial for providing an amazing guest experience.
✨Highlight Teamwork Skills
Emphasise your ability to work well within a team. Provide examples of past experiences where you collaborated effectively with others, as teamwork is essential in creating a positive culture at Petco.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face in the role. Prepare to discuss how you would handle various situations, such as assisting a guest with selecting the right pet supplies or addressing their concerns about pet care.
