Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers find the perfect pets and supplies while providing an amazing shopping experience.
- Company: Join Petco, a leading health and wellness company dedicated to improving lives for pets and their owners.
- Benefits: Enjoy a collaborative culture, training programs, and opportunities for career growth.
- Why this job: Make a real difference in the lives of pets and people while working in a fun environment.
- Qualifications: A passion for animals and good communication skills are essential; retail experience is a plus.
- Other info: Flexible shifts available, including evenings and weekends; starting pay is $14.00.
The predicted salary is between 18240 - 28800 £ per year.
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Overview: As a Sales Solutions Generalist you'll provide each customer with the best experience possible by helping them find and purchase animals, supplies and services. During each interaction, you will discuss the needs of the guest and their pet/s to provide solutions for today, as well as in the future and assist with connecting them with a Specialist when appropriate. You'll work the cash register and ensure that our merchandise is properly stocked and priced, providing an excellent experience for each of our guests. You can excel in this role by exhibiting a passion for the welfare, health, and proper handling of all animals as well as being a positive partner within the whole Pet Care Center team.
Position Responsibilities: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
- Provide a great experience by engaging with guests utilizing your acquired skills and training.
- Assist guests in the proper selection of merchandise in accordance with their identified needs.
- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
- Process transactions in a way that creates a great experience for each guest.
- Generate future business through a deep understanding of the guests and their pet/s.
- Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
- Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
- Complete and apply training programs to maintain a high level of expertise of their role.
- Adhere to established operational guidelines, policies, and procedures.
- Promote a positive culture of teamwork, inclusion, and collaboration.
- Complete other duties and special projects as assigned.
- Evaluate guest inquiries and as needed refer to the Leader on Duty.
Other Essential Duties:
- UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
- CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
- BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
- ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Basic Qualifications: Be able to work successfully within a team. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
Preferred Qualifications: Prior experience within sales, retail, or related field. Possess a high level of knowledge of pet nutrition and an aptitude for sales techniques.
Work Environment: The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose a risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays.
Equal Opportunity Employer: Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Starting Rate: $14.00
Sales Associate employer: Petco
Contact Detail:
Petco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarise yourself with Petco's core values and mission. When you understand what drives the company, you can tailor your conversations and demonstrate how your personal values align with theirs during interviews.
✨Tip Number 2
Showcase your passion for animal welfare in your interactions. Whether it's through volunteering at shelters or sharing your experiences with pets, demonstrating genuine care for animals will resonate well with the hiring team.
✨Tip Number 3
Prepare to discuss your sales techniques and customer service experiences. Think of specific examples where you've successfully engaged customers or resolved issues, as this will highlight your suitability for the Sales Associate role.
✨Tip Number 4
Network with current or former Petco employees if possible. They can provide insights into the company culture and expectations, which can help you stand out during the application process.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand Petco's core values. Highlight how your personal values align with theirs in your application to show that you are a good fit for their culture.
Tailor Your CV: Make sure your CV reflects relevant experience in sales or retail, especially any roles involving customer interaction or animal care. Use specific examples to demonstrate your skills and passion for pets.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for working with pets and helping customers. Share a personal story or experience that showcases your commitment to animal welfare.
Showcase Your Communication Skills: Since the role requires good interpersonal skills, ensure your application demonstrates your ability to communicate effectively. Use clear and concise language, and consider including examples of past experiences where you successfully engaged with customers.
How to prepare for a job interview at Petco
✨Show Your Passion for Pets
Make sure to express your genuine love for animals during the interview. Share any personal experiences you have with pets, as this will demonstrate your commitment to their welfare and health, which is a core value of the company.
✨Understand the Sales Model
Familiarise yourself with the sales techniques that Petco employs. Be prepared to discuss how you would engage with customers and identify their needs using these selling behaviours, as this is crucial for providing an amazing guest experience.
✨Emphasise Teamwork
Highlight your ability to work collaboratively within a team. Provide examples of how you've successfully contributed to a positive team culture in previous roles, as teamwork is essential for achieving the company's goals.
✨Prepare for Safety Protocols
Be ready to discuss how you would maintain safety protocols in the store. Understanding the importance of safety for both pets and customers will show that you take the role seriously and are committed to creating a safe environment.
