Veterinary Assistant in London

Join to apply for the Veterinary Assistant role at Petco. Create a healthier, brighter future for pets, pet parents and people! We invite you to be part of a team that values authenticity, excellence, and care for both pets and people. Petco is a category‐defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate more than 1,500 pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers.

Our Core Values

• We love all pets like our own.
• We're the future of the pet industry.
• We're here to improve lives.
• We drive outstanding results together.
• We're welcome as we are.

Position Purpose

The purpose of this position is to provide excellent medical care to Vetco Total Care patients and outstanding customer care to their owners. Veterinary Assistants represent the mission and values to all clients and serve as the gateway for technical and customer support in the hospital.

Essential Job Functions

• Greet clients and patients, escort them into exam rooms, obtain weight and vital signs, and document findings in the EMR.
• Assist doctors with routine and emergency appointments, surgery, dentistry, and euthanasia under the supervision of a veterinarian or credentialed veterinary technician.
• Perform patient restraint, collect and process laboratory samples, handle and dispense medications as directed, and maintain the electronic medical record.
• Schedule appointments, provide client education, relay test results, and update client/patient records.
• Assist in anesthesia preparation, monitoring, recovery, and discharge, ensuring patient safety throughout.
• Administer in‐hospital treatments, including injectable, oral, and intravenous fluid therapy, and keep patients clean, fed, and hydrated when directed.
• Assist in training new staff and disseminate knowledge as required by the HOM/HLOD.
• Maintain a clean hospital environment and perform regular cleaning according to the maintenance schedule.

Other Duties and Responsibilities

• Perform additional duties as assigned.
• Provide backup phone and front‐desk support as needed.

Nature of Supervision

In all activities related to patient care, the incumbent will receive direct supervision from veterinarians and the Veterinary Technician. Overall supervision is provided by the HOM/HLOD or shift‐supervising technician.

Education / Experience Preferred:

• At least 1 year of previous experience in veterinary practice or comparable animal‐care experience.
• Excellent written and verbal communication skills.
• Compassionate, professional demeanor in emotional and stressful situations.
• Telephone and computer proficiency.
• Team player eager to learn new techniques and contribute creative ideas.

Work Environment

Work is conducted in the Veterinary Hospital and requires bending, kneeling, lifting (up to 30 lbs.) and standing for long periods. The role involves frequent direct contact with clients and their pets.

Benefits

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401(k), incentives, and PTO, visit Petco Benefits.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.