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- Tasks: Provide top-notch customer service and care for a variety of animals.
- Company: A vibrant pet store dedicated to animal welfare and customer satisfaction.
- Benefits: Gain hands-on experience, flexible hours, and a fun work environment.
- Other info: Active role with opportunities for growth in the pet care industry.
- Why this job: Join a passionate team and make a difference in the lives of pets and their owners.
- Qualifications: Comfortable with animals; training provided for specific care needs.
The predicted salary is between 20000 - 25000 £ per year.
The primary responsibilities of the pet shop assistant are to maintain outstanding customer service, generate sales, care for and maintain in good health our large livestock collection, as well as supporting the other staff and management team. Our pet shop assistants are the ‘face’ of our customer-first philosophy and essential in delivering the best customer experience possible, as well as being the sole carers of our extensive animal collection. Our animals include the usual ‘small furries’ but also exotic mammals, reptiles, birds, insects and arachnids, so you must be at least comfortable with these animals but full training will be given with regards to their care and handling. This position requires you to be physically fit as it will involve unloading sack deliveries and carrying heavy packages, such as flat-packed cages and vivariums, and you will be on your feet for most of the day.
Main Responsibilities:
- A high attention to detail is required to tend effectively and efficiently to the needs of all our livestock (feeding, cleaning, health checks, capturing and handling).
- Continually improving our animal standards by researching effective enrichment and advancing nutritional data.
- Documenting these duties where required (monitoring health, UV light emittance, vivarium temperatures etc.) and updating and maintaining the purchase and sales register in compliance with the Animal Welfare Act 2006 and the Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018.
- Communicating with and establishing relationships with our customers (generating sales, dealing with queries and complaints, arranging deliveries and ordering of stock, message handling) with an emphasis on service excellence and customer satisfaction.
- Organising stock (buying, selling, stock rotation, ordering).
Pet Store Assistant employer: Petaholics Ltd
Contact Detail:
Petaholics Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pet Store Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the pet store. Familiarise yourself with their livestock collection and customer service philosophy. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Pet Store Assistant, you'll be the face of the shop. Think about how you can demonstrate your customer service skills during the interview. Maybe role-play with a friend to get comfortable handling queries and complaints.
✨Tip Number 3
Show your passion for animals! Be ready to talk about your experience with pets or any knowledge you have about exotic animals. This will not only impress the interviewers but also show that you’re committed to caring for their livestock collection.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and makes it easier for us to keep track of your application. Plus, you’ll find all the latest job openings there!
We think you need these skills to ace Pet Store Assistant
Some tips for your application 🫡
Show Your Passion for Animals: When writing your application, let us know about your love for animals! Share any experiences you have with pets or exotic animals, as this will show us you're the right fit for our pet store.
Highlight Customer Service Skills: Since we pride ourselves on outstanding customer service, make sure to mention any previous roles where you’ve excelled in helping customers. We want to see how you can contribute to our customer-first philosophy!
Be Detail-Oriented: Attention to detail is key in this role. In your application, give examples of how you've successfully managed tasks that require precision, whether it’s caring for animals or keeping records.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Petaholics Ltd
✨Know Your Animals
Before the interview, brush up on your knowledge of various pets, especially the exotic ones mentioned in the job description. Familiarise yourself with their care requirements and common health issues. This will show your passion for animals and your readiness to take on the role.
✨Customer Service Focus
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your alignment with the company's customer-first philosophy.
✨Physical Fitness Matters
Since the job involves physical tasks like unloading deliveries and being on your feet, be ready to discuss your physical fitness. You might want to mention any relevant activities or hobbies that keep you active, showing you're up for the demands of the role.
✨Attention to Detail
Highlight your ability to pay attention to detail, especially when it comes to animal care and documentation. Prepare to discuss how you've successfully managed tasks that required precision and thoroughness in previous roles.