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- Tasks: Kickstart your IT career with hands-on support and training in a dynamic environment.
- Company: Join Drift IT, a friendly team dedicated to providing top-notch IT support to schools.
- Benefits: Enjoy 28 days holiday, pension scheme, free parking, and perks through Perkbox.
- Why this job: Gain valuable skills while making a real difference in local education.
- Qualifications: GCSEs in English and maths, good communication, and customer service skills required.
- Other info: Exciting progression opportunities and supportive training throughout your apprenticeship.
The predicted salary is between 800 - 1400 £ per month.
Are you looking to start your career in IT Support? Do you want to be part of an experienced team where you will develop new skills and knowledge in the IT industry? If the answer is YES, then this is the right opportunity for you. PETA are proud to be working with Drift IT to support them with the recruitment of an IT Technician Apprentice. This role is a fantastic first step towards working in IT support with local schools, this is a hybrid opportunity where you will be field based for the majority of the role. You will be part of a team where you will learn everything about IT support, schools broadband and much more!
Training to be provided: Level 3 IT Support Technician Apprenticeship Standard. You will complete a 22-month apprenticeship which includes 25 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.
About the role:
- Remote IT support
- Shadow IT & AV technicians
- Work with network support
- Assist with IT maintenance
- Support Data Protection Act
- Help MD with daily routines
- Aid school IT coordination
- Maintain AV equipment
- Manage warranty process
- Install or reimage devices
- Follow access permissions
- Keep MIS info up to date
- Manage & close support tickets
- Handle quotes & purchases
General Requirements:
- Provide great customer care
- Organise work & aid team
- Investigate varied issues
- Manage time effectively
- Follow Health & Safety rules
- Follow company procedures
- Maintain confidentiality
- Do duties as appropriate
- Attend required meetings
Why choose an apprenticeship with Drift IT Services? Drift IT Services have been successfully recruiting and supporting apprentices to kick start their careers. Drift IT Services are committed to providing an extensive programme of training to help apprentices to learn how to deliver first class IT support.
Essential Skills:
- GCSEs at grade 4/C or above in English and maths (or equivalent)
- A clean DBS security record
- Good numerical and literacy skills and good levels of computer literacy
- Excellent organisational skills with the ability to prioritise
- Good analytical/problem solving skills
- Great customer service focus
- Good communication and interpersonal skills
About Us: Drift IT provide straightforward, innovative, and hassle-free IT support to education providers. They have an extensive client base of schools in the South East and over 20 years’ experience in the sector, providing a proactive, friendly approach to IT support that has been developed specifically with the needs of educators in mind. In 2025, Drift IT won the ‘best apprentice employer of the year’ in PETA’s annual apprenticeship awards. We are a small company that really cares about the support we are giving to the local education sector. Friendly and supportive team genuinely working together to give the best service and IT support. We have been nominated for apprenticeship provider of the year award for the last 2 years.
Company Benefits:
- 28 days holiday including Bank Holidays
- Company pension scheme
- Free parking on site
- Any staying away expenses all covered plus staying away bonus
- Perkbox employee scheme
- Fantastic Progression Opportunity
IT Technician Apprentice in Havant employer: PETA LTD
Contact Detail:
PETA LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician Apprentice in Havant
✨Tip Number 1
Network like a pro! Reach out to people in the IT industry, especially those working at Drift IT or similar companies. Attend local tech meetups or online webinars to make connections and learn more about the field.
✨Tip Number 2
Prepare for interviews by practising common IT support questions. We recommend setting up mock interviews with friends or using online platforms to get comfortable talking about your skills and experiences.
✨Tip Number 3
Show off your passion for IT! Whether it’s through personal projects, volunteering, or even just tinkering with tech at home, make sure you can share examples of your enthusiasm and hands-on experience during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Technician Apprentice in Havant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Technician Apprentice role. Highlight any relevant skills or experiences, even if they’re from school projects or hobbies. We want to see your passion for IT and how you can contribute to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express why you’re excited about this apprenticeship and how it aligns with your career goals. Don’t forget to mention why you’d love to work with Drift IT and what you can bring to the table.
Show Off Your Skills: In your application, be sure to showcase your technical skills and any experience you have with IT support. If you’ve done any troubleshooting or helped friends with tech issues, let us know! We love seeing initiative and problem-solving abilities.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to provide all the necessary information in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at PETA LTD
✨Know Your Tech Basics
Brush up on your IT fundamentals before the interview. Understand common troubleshooting steps, basic networking concepts, and how to handle support tickets. This will show that you're eager to learn and ready to dive into the role.
✨Show Off Your Customer Service Skills
Since this role involves supporting schools, be prepared to discuss how you would handle customer queries or issues. Think of examples where you've provided great service, even if it's not in a tech context. This will highlight your interpersonal skills.
✨Ask Smart Questions
Prepare a few thoughtful questions about the apprenticeship and the team at Drift IT. Inquire about the training process or how they handle specific IT challenges in schools. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Demonstrate Your Organisational Skills
Talk about how you manage your time and prioritise tasks. You might want to share a situation where you successfully juggled multiple responsibilities. This is crucial for the role, as you'll need to keep track of support tickets and various IT tasks.
