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- Tasks: Join us as a Telecoms Engineer Apprentice, learning to install and maintain telecom systems.
- Company: Zappie Communications is the UK's fastest-growing telecoms company, dedicated to reliable communication.
- Benefits: Enjoy performance bonuses, corporate events, generous leave, and discounts on broadband and mobile plans.
- Why this job: Kick-start your career in a dynamic industry with hands-on training and a recognised qualification.
- Qualifications: GCSEs in maths and English, a keen interest in tech, and a full UK driving licence required.
- Other info: Potential for permanent position after apprenticeship completion; work with experienced engineers.
About The Role
Zappie Communications are looking for a motivated and curious individual to join the team as a Telecoms Engineer Apprentice. This is an exciting opportunity to kick-start your career in a fast-paced, ever-evolving industry. You’ll work alongside experienced engineers to learn how to install, maintain, and repair telecoms systems, while studying towards a recognised qualification.
Level 3 IT Support Technician Apprenticeship Standard. You will complete a 22-month apprenticeship which includes 25 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.
The Field Engineer will be responsible for the following duties:
- Assisting in the installation, configuration, and maintenance of telecomsequipment (e.g., broadband, fibre, VoIP, and mobile systems)
- Supporting fault diagnosis and repair on customer sites or remotely
- Learning how to test and commission telecoms services to ensure quality andconnectivity
- Working outdoors and indoors in both residential and commercial environments
- Following safety procedures and adhering to industry regulations
- Using tools, testing equipment, and software to carry out technical tasks
- Keeping accurate records and reports of completed work
- Supporting senior engineers and learning from their expertise
- Attending off-the-job training sessions with our apprenticeship training provider
- GCSEs in maths and English with at least a grade C/4
- A keen interest in telecoms, technology, or engineering
- Good problem-solving skills and a hands-on, practical approach
- Willingness to learn and take on new challenges
- Ability to work well as part of a team and follow instructions
- A full UK driving licence
- 21+ years old for insurance purposes
About Us
- Performance bonuses and Profit Sharing scheme
- Corporate Social Responsibility programs
- Company incentives and events including trips abroad (Iceland, Vegas, Ibiza)
- Excellent career progression opportunities
- Starbucks card & Love2Shop vouchers
- Refer-a-friend scheme
- Discounted broadband and mobile SIM plans
- Generous annual leave package, plus your birthday off each year
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Field Engineer IT Support Apprentice employer: PETA LTD
Contact Detail:
PETA LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer IT Support Apprentice
✨Tip Number 1
Familiarise yourself with the latest telecom technologies such as VoIP, fibre optics, and broadband systems. This knowledge will not only help you during interviews but also show your genuine interest in the field.
✨Tip Number 2
Network with professionals in the telecom industry through platforms like LinkedIn. Engaging with current employees at Zappie Communications can provide insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss your problem-solving skills and hands-on experience in technical tasks. Think of specific examples where you've successfully tackled challenges, as this will demonstrate your practical approach and readiness for the role.
✨Tip Number 4
Show enthusiasm for learning and development. Since this role involves training and mentorship, expressing your eagerness to learn from experienced engineers can set you apart from other candidates.
We think you need these skills to ace Field Engineer IT Support Apprentice
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Field Engineer IT Support Apprentice position. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Skills: Make sure to emphasise your GCSEs in maths and English, as well as any hands-on experience or interest in telecoms, technology, or engineering. Use specific examples to demonstrate your problem-solving skills and willingness to learn.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in Zappie Communications and how you can contribute to their team.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the field of engineering.
How to prepare for a job interview at PETA LTD
✨Show Your Enthusiasm for Telecoms
Make sure to express your genuine interest in the telecoms industry during the interview. Talk about any relevant experiences or projects you've been involved in, and demonstrate your eagerness to learn and grow within this fast-paced field.
✨Highlight Problem-Solving Skills
Since the role involves troubleshooting and fault diagnosis, be prepared to discuss specific examples where you've successfully solved problems. This could be from previous work, school projects, or even personal experiences that showcase your analytical thinking.
✨Emphasise Teamwork and Communication
Zappie values collaboration, so be ready to share instances where you've worked effectively as part of a team. Highlight your ability to follow instructions and communicate clearly, as these skills are crucial for supporting senior engineers and working on-site.
✨Prepare Questions About the Role
Demonstrate your curiosity by preparing thoughtful questions about the apprenticeship and the company. Ask about the training process, opportunities for growth, or what a typical day looks like for a Field Engineer. This shows you're serious about the position and eager to engage.
