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- Tasks: Lead a passionate team to provide top-notch service for pet parents and their furry friends.
- Company: Join Pet Valu, a leading North American retailer dedicated to pet care and community support.
- Benefits: Enjoy management training, employee discounts, competitive wages, and a pet-friendly work environment.
- Why this job: Be part of a mission-driven team that makes a real difference in the lives of pets and owners.
- Qualifications: 2+ years in retail management, strong customer service skills, and a love for pets are essential.
- Other info: Flexible hours include weekends; must be able to lift 50lbs.
The predicted salary is between 21600 - 36000 £ per year.
Location: Brooklyn (Liverpool), Nova Scotia
The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals. All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns. At Pet Valu, we're Pet Experts, and we're pet lovers, too.
As an Assistant Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet Experts, and enjoy the perks of helping Pet Parents every day. If you are enthusiastic about learning and growing with one of the top pet retailers in North America, this position is for you!
What you get:
- Management training
- Product knowledge
- Employee discounts
- Competitive wages
- Paid benefits
- Pet oriented career-building environment
What you do:
- Ensure that all customer service standards are met by staff; maintain courteous relationships within the community (e.g. Humane Society)
- Manage a team of employees including but not limited to recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coaching
- Ensure that all staff adhere to the standards and procedures set at the corporate operations level
- Coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperwork
- Coordinate efforts of store staff to achieve targeted results
- Other duties and tasks as required
What you bring:
- Minimum of 2 years customer service and retail store management experience
- Enthusiasm for learning & growth in pet care industry
- Outgoing and friendly personality with strong customer service skills
- Ability to work as scheduled to meet attendance requirements, which include weekends and evenings
- Reliable means of transportation to and from the store
- Capacity for understanding inter-team conflicts and escalating when necessary
- Working knowledge of POS system
- Ability to lift 50lbs repetitively
- Industry experience an asset
We believe in investing in the development of our people and have an industry-leading promotion rate. Our mission is to offer the highest quality products at a great value to improve the quality of life for all pets and pet owners.
Assistant Store Manager Full Time – 1427 employer: Pet Valu
Contact Detail:
Pet Valu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager Full Time – 1427
✨Tip Number 1
Familiarise yourself with the pet care industry and the specific products offered by Pet Valu. Being knowledgeable about pet nutrition and supplies will not only impress during interviews but also show your genuine passion for the role.
✨Tip Number 2
Network with current or former employees of Pet Valu to gain insights into the company culture and expectations. This can provide you with valuable information that can help you tailor your approach when applying.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams in the past. Highlighting your ability to coach and develop others will resonate well with the hiring team.
✨Tip Number 4
Prepare to discuss your customer service philosophy and how it aligns with Pet Valu's mission. Showing that you understand the importance of community relationships and customer satisfaction will set you apart from other candidates.
We think you need these skills to ace Assistant Store Manager Full Time – 1427
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail management. Emphasise any specific achievements or responsibilities that align with the role of Assistant Store Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pets and your enthusiasm for the role. Mention how your skills and experiences make you a great fit for Pet Valu and their mission.
Highlight Team Management Skills: In your application, focus on your experience in managing teams. Provide examples of how you've successfully coached and developed staff in previous roles, as this is crucial for the Assistant Store Manager position.
Showcase Customer Service Excellence: Demonstrate your strong customer service skills by including specific instances where you went above and beyond to assist customers. This will resonate well with Pet Valu's commitment to world-class service.
How to prepare for a job interview at Pet Valu
✨Show Your Passion for Pets
Make sure to express your enthusiasm for animals during the interview. Share any personal experiences you have with pets and how they have influenced your desire to work in the pet care industry.
✨Demonstrate Leadership Skills
As an Assistant Store Manager, you'll be leading a team. Be prepared to discuss your previous management experience, including how you've successfully coached and developed team members in the past.
✨Know the Company Values
Familiarise yourself with Pet Valu's mission and values. Understanding their commitment to community involvement and customer service will help you align your answers with what they are looking for in a candidate.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of examples from your past experiences where you handled difficult situations or improved team performance.
