Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team while providing exceptional service to pet owners and their furry friends.
- Company: Pet Supplies Plus is a top-rated pet supply franchise with over 750 locations nationwide.
- Benefits: Enjoy employee discounts, flexible schedules, and opportunities for promotion from within.
- Why this job: Join a fun, pet-loving community and make a positive impact on pet owners' lives.
- Qualifications: Must have a high school diploma, 2+ years of retail experience, and strong customer service skills.
- Other info: Candidates must be 18+, pass a drug screening, and be able to lift up to 50 pounds.
The predicted salary is between 24000 - 42000 £ per year.
Join to apply for the Store Shift Supervisor role at Pet Supplies Plus
2 weeks ago Be among the first 25 applicants
Join to apply for the Store Shift Supervisor role at Pet Supplies Plus
Get AI-powered advice on this job and more exclusive features.
Overview
Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we! If you’re a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborhood!
Overview
Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we! If you’re a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborhood!
Responsibilities/Qualifications
As Store Shift Supervisor at Pet Supplies Plus, you’re pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you will:
- assist a neighbor in choosing the perfect toy for a lab who loves to fetch
- stop to greet weekly regular Bruno the Chihuahua when he comes in with his human mom
- show a fourth grader how to test the water in his fish tank
- set an example for the other team members in delivering fantastic neighborly service
- assist the store’s team leaders by reinforcing the daily operational procedures and performance expectation
- …all while engaging with PSP neighbors and smiling in the face of puppy breath. Are you awesome? No, you are more than that. You are PAWsome!*
Shift Supervisor* key responsibilities include:
- Partnering with store team leaders to learn and reinforce the PSP standards and daily management routines that make your store the favorite pet store in the neighborhood.
- Providing leadership coverage and covers management functions up to four times a week when team leaders are offsite.
- Adhering to operational policies and procedures (cleanliness, animal care, safety and security) that ensure exceptional service is provided to our neighbors.
- Learning and performing back office procedures – like making signs, updating price changes, and imputing cashier records – to comply with standards and expectations.
- Involvement in store recruiting, onboarding and team member development.
- Communicating opportunities to improve community engagement or store performance to the team leaders.
- Act as store team members when they’re not acting as the manager-on-duty or learning operational tasks.
PAWsome Shift Supervisor candidates will have:
- A high school diploma or GED.
- 2+ years of retail experience.
- Proficiency in Microsoft Office.
- Strong sales and customer service skills are a must.
- Ability to operate all equipment, including a forklift, to run the store is important, as well as the abiilty to climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy!).
- Ability to work flexible schedules, have reliable transportation, and must pass the drug screening (where allowed by law) and be 18 years or older
Why Us:
- Employee Discounts
- Flexible Schedules
- Pay Increases & Pet Care Training Programs
- Promotion From Within Culture
- Medical, Dental & Vision Plans (Full-Time)
- Health Savings & Flexible Spending Accounts
- Paid Time Off (Full-Time)
About Company
Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 750 locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.
Pet Supplies Plus is ranked No. 21 overall in Entrepreneur Magazine\’s 2024 Franchise 500 list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit www.petsuppliesplus.com .
EOE STATEMENT
We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
Referrals increase your chances of interviewing at Pet Supplies Plus by 2x
Sign in to set job alerts for “Store Supervisor” roles.
Assistant Store Manager – Burlington Mall
Burlington, MA $79,000.00-$88,500.00 4 weeks ago
Assistant Store Manager, Boston (AUGUST 2025)
Woburn, MA $85,000.00-$110,000.00 2 weeks ago
Store Manager – Lucky Brand #2513 Burlington Mall
Boston, MA $60,000.00-$65,000.00 10 months ago
Cambridge, MA $72,400.00-$101,400.00 1 week ago
Norfolk County, MA $21.00-$24.00 4 days ago
Lynnfield, MA $65,000.00-$75,000.00 1 week ago
Boston, MA $85,000.00-$95,000.00 2 weeks ago
Peabody, MA $68,343.74-$79,620.46 2 days ago
Saugus, MA $72,400.00-$101,400.00 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Store Shift Supervisor employer: Pet Supplies Plus
Contact Detail:
Pet Supplies Plus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Shift Supervisor
✨Tip Number 1
Familiarise yourself with the products and services offered by Pet Supplies Plus. Being knowledgeable about pet care and the specific items they sell will help you engage with customers and demonstrate your passion for pets during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or handled difficult situations in previous retail roles. This will highlight your ability to step up as a Store Shift Supervisor.
✨Tip Number 3
Connect with current or former employees of Pet Supplies Plus on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Demonstrate your commitment to customer service by preparing to discuss specific instances where you went above and beyond for a customer. This aligns perfectly with the neighbourly service ethos that Pet Supplies Plus values.
We think you need these skills to ace Store Shift Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and customer service skills. Emphasise any leadership roles or responsibilities you've had, especially in a retail environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pets and customer service. Mention specific experiences where you provided exceptional service or led a team, and express why you want to work at Pet Supplies Plus.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and any experience with retail operations. Mention your ability to handle equipment and your physical capabilities, as these are important for the role.
Show Enthusiasm for Pets: Demonstrate your love for animals in your application. Share personal anecdotes about your experiences with pets, as this will resonate with the company’s values and culture.
How to prepare for a job interview at Pet Supplies Plus
✨Show Your Passion for Pets
Make sure to express your love for animals during the interview. Share personal stories about pets you've owned or cared for, and how that experience has shaped your understanding of pet care and customer service.
✨Demonstrate Leadership Skills
As a Store Shift Supervisor, you'll need to lead by example. Be prepared to discuss your previous leadership experiences in retail, highlighting how you motivated team members and ensured excellent service.
✨Familiarise Yourself with Store Operations
Research Pet Supplies Plus and understand their operational policies and procedures. Being knowledgeable about their standards will show your commitment and readiness to uphold their values.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service abilities. Think of scenarios where you successfully handled difficult customers or improved store performance, and be ready to share those examples.
