At a Glance
- Tasks: Lead a passionate team and deliver exceptional customer service in a vibrant store environment.
- Company: Join Pets Corner, an award-winning family-run business with over 150 stores nationwide.
- Benefits: Enjoy generous staff discounts, continuous training, and a supportive work culture.
- Other info: Opportunity for personal development and a dynamic team environment.
- Why this job: Make a real difference while growing your career in a fun, pet-loving atmosphere.
- Qualifications: Strong leadership skills and a genuine passion for pets and customer service.
The predicted salary is between 28000 - 28000 £ per year.
£28,000 per annum Permanent Full-time Full Time - 37.5 hours working any 5 out of 7 days a week.
We are currently recruiting for a Store Manager within our Pets Corner store based in Sevenoaks. Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so. We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.
Responsibilities of a Store Manager:
- Delivering exceptional customer service
- Going ‘the extra mile’ for every customer
- Recommending the right products or services for our customers' needs
- Maximising sales and performance by identifying any improvements needed
- Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
- Maintaining our high standards with store and product presentation
- Keeping up to date with pricing, promotions and merchandising
- Key holding responsibilities, opening and closing of the store
- Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses
Requirements of a Store Manager:
- A genuine interest in the Pets Corner vision, our products and our values
- Strong team focus with the ability to lead and motivate others
- Willing to build strong relationships with our customers and their pets
- A thirst for continued personal training and development
- Willingness to learn and grow your knowledge
- The drive and determination to work as part of a busy team and under your own initiative
Benefits of becoming a Store Manager with Pets Corner:
- 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
- Continuous and extensive training and development
- Bonus scheme for all members of our teams
- Tools and support to help manage mental, physical and emotional wellbeing
- Your shirts and jumpers will be provided
This role will involve heavy lifting. If you’re eager to get stuck in, want to enhance your career and make a real difference, discover your spot at Pets Corner and submit your application today.
Store Manager in Royal Tunbridge Wells employer: Pet Family Limited
At Pets Corner, we pride ourselves on being an award-winning family-run business that values each employee as an individual. Located in the heart of Sevenoaks, our Store Manager role offers a supportive work culture with extensive training and development opportunities, ensuring you can grow your career while enjoying generous staff discounts and a focus on wellbeing. Join us to make a meaningful impact in a thriving environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Royal Tunbridge Wells
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Pet Family Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Pet Family Limited!
We think you need these skills to ace Store Manager in Royal Tunbridge Wells
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Pet Family Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Pet Family Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Pet Family Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Pet Family Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
