Store Manager in London

Store Manager in London

London Full-Time 21000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team to deliver exceptional customer service and maximise sales.
  • Company: Join a family-run business with over 150 stores and a strong community focus.
  • Benefits: Enjoy generous staff discounts, continuous training, and a supportive work environment.
  • Why this job: Make a real difference in customers' lives while growing your career in a fun setting.
  • Qualifications: Strong leadership skills and a genuine passion for pets and customer service.
  • Other info: Opportunity for personal growth and development in a dynamic retail environment.

The predicted salary is between 21000 - 30000 £ per year.

We are currently recruiting for a Store Manager within our Pets Corner store based in Ascot. Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so. We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Store Manager:

  • Delivering exceptional customer service
  • Going ‘the extra mile’ for every customer
  • Recommending the right products or services for our customers' needs
  • Maximising sales and performance by identifying any improvements needed
  • Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
  • Maintaining our high standards with store and product presentation
  • Keeping up to date with pricing, promotions and merchandising
  • Key holding responsibilities, opening and closing of the store
  • Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Store Manager:

  • A genuine interest in the Pets Corner vision, our products and our values
  • Strong team focus with the ability to lead and motivate others
  • Willing to build strong relationships with our customers and their pets
  • A thirst for continued personal training and development
  • Willingness to learn and grow your knowledge
  • The drive and determination to work as part of a busy team and under your own initiative

Benefits of becoming a Store Manager with Pets Corner:

  • 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
  • Continuous and extensive training and development
  • Bonus scheme for all members of our teams
  • Tools and support to help manage mental, physical and emotional wellbeing
  • Your shirts and jumpers will be provided

This role will involve heavy lifting. If you’re eager to get stuck in, want to enhance your career and make a real difference, discover your spot at Pets Corner and submit your application today.

Store Manager in London employer: Pet Family Limited

At Pets Corner, we pride ourselves on being an award-winning family-run business that values each employee as an individual. Located in the heart of Ascot, our Store Manager role offers a supportive work culture with extensive training and development opportunities, ensuring you can grow your career while delivering exceptional service to our customers and their pets. With generous staff discounts and a focus on wellbeing, joining our team means becoming part of a community that truly cares about its people.
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Contact Detail:

Pet Family Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager in London

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Pets Corner. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.

✨Tip Number 2

Practice your customer service skills! As a Store Manager, you'll need to deliver exceptional service. Think of examples from your past experiences where you've gone the extra mile for customers and be ready to share those stories during your chat.

✨Tip Number 3

Show off your leadership style! Be prepared to discuss how you motivate and develop your team. Share specific instances where you've led by example or helped someone grow in their role. This will highlight your fit for the position.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional. And remember, apply through our website for the best chance!

We think you need these skills to ace Store Manager in London

Customer Service
Sales Maximisation
Team Leadership
Training and Development
Inventory Management
Relationship Building
Motivational Skills
Problem-Solving
Attention to Detail
Adaptability
Initiative
Communication Skills
Product Knowledge

Some tips for your application 🫡

Show Your Passion: Let us see your genuine interest in Pets Corner and our vision. Share why you love pets and how that aligns with our values. A personal touch can really make your application stand out!

Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Store Manager role. Use keywords from the job description to show us you’re the perfect fit for our team.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us about your leadership style, how you motivate teams, and any examples of exceptional customer service you've delivered. Keep it engaging and personal.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Pet Family Limited

✨Know the Company Inside Out

Before your interview, take some time to research Pets Corner. Understand their values, products, and what makes them a family-run business. This will not only show your genuine interest but also help you connect your experiences with their vision.

✨Showcase Your Customer Service Skills

As a Store Manager, exceptional customer service is key. Prepare examples from your past experiences where you went the extra mile for customers. Highlight how you can lead your team to do the same, ensuring every customer leaves happy.

✨Demonstrate Leadership Qualities

Be ready to discuss your leadership style and how you motivate and develop your team. Think of specific instances where you’ve successfully trained others or improved team performance. This will resonate well with their focus on team dynamics.

✨Prepare for Practical Scenarios

Expect questions about handling inventory, stock losses, and maintaining store standards. Brush up on your problem-solving skills and be prepared to discuss how you would tackle these challenges in a busy retail environment.

Store Manager in London
Pet Family Limited
Location: London
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