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- Tasks: Deliver exceptional customer service and lead a passionate team in a vibrant store.
- Company: Join the award-winning family-run Pets Corner, where you're valued as an individual.
- Benefits: Enjoy generous staff discounts, continuous training, and a supportive work environment.
- Why this job: Make a real difference while working with pets and helping customers find the best products.
- Qualifications: A genuine love for pets and strong leadership skills are essential.
- Other info: Opportunities for personal growth and career advancement in a dynamic team.
Location
24-26 Market Place Shopping Centre, The Martletts, Burgess Hill, West Sussex RH15 9NP
Pay & Hours
£12.37 per hour, Permanent. Part-time – 30 hours over 4 days.
Job Summary
We are recruiting an Assistant Manager for our Pets Corner store in Burgess Hill. Pets Corner is an award‑winning family‑run business with over 150 stores nationwide, committed to progress and training.
Responsibilities
- Delivering exceptional customer service
- Going ‘the extra mile’ for every customer
- Recommending the right products or services for our customers’ needs
- Maximising sales and performance by identifying any improvements needed
- Leading by example, motivating, training and developing the team using Pets Corner Curriculum
- Maintaining high standards for store and product presentation
- Keeping up to date with pricing, promotions and merchandising
- Key holding responsibilities: opening and closing the store
- Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses
Requirements
- A genuine interest in the Pets Corner vision, products and values
- Strong team focus with the ability to lead and motivate others
- Willingness to build strong relationships with customers and their pets
- A thirst for continued personal training and development
- Willingness to learn and grow knowledge
- The drive and determination to work as part of a busy team under your own initiative
Benefits
- 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
- Continuous and extensive training and development
- Bonus scheme for all members of our teams
- Tools and support to help manage mental, physical and emotional wellbeing
- Shirts and jumpers provided
This role will involve heavy lifting.
If you’re eager to get stuck in, want to enhance your career and make a real difference, discover your spot at Pets Corner and submit your application today.
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Assistant Manager employer: Pet Family Limited
Contact Detail:
Pet Family Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pets Corner. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since delivering exceptional customer service is key for this role, think of examples from your past experiences where you've gone the extra mile for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your leadership potential! Even if you haven't been in a formal management role, think about times when you've motivated or trained others. Highlighting these experiences can really set you apart as a candidate who can lead by example.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Pets Corner family. So, get your application in and let’s make it happen!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: Let us see your genuine interest in Pets Corner and our values. Share why you love pets and how that aligns with our mission. A personal touch can really make your application stand out!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and team leadership. We want to see how you've gone the extra mile in previous roles, so don’t hold back!
Craft a Compelling Cover Letter: Use your cover letter to tell us about your journey and what excites you about this role. Be specific about how you can contribute to our team and enhance the customer experience at Pets Corner.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Pet Family Limited
✨Know Your Stuff About Pets Corner
Before the interview, do your homework on Pets Corner. Familiarise yourself with their products, values, and the overall vision of the company. This will not only show your genuine interest but also help you connect your answers to what they stand for.
✨Showcase Your Customer Service Skills
Since delivering exceptional customer service is key for this role, prepare examples from your past experiences where you went the extra mile for a customer. Be ready to discuss how you can apply those skills at Pets Corner.
✨Demonstrate Leadership Qualities
As an Assistant Manager, you'll need to lead and motivate a team. Think of instances where you've successfully led a group or trained someone. Highlight your hands-on approach and how you can inspire others to achieve their best.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, team dynamics, or how they maintain high standards in store presentation. This shows your enthusiasm and willingness to grow within the company.
