Website Manager

6 days ago Be among the first 25 applicants Direct message the job poster from Pet Drugs Online Website Architect | SEO | Accessibility | Optimisation | CX Transformation Website Manager Location: Keynsham, Bristol (this role offers the option of hybrid working, with the expectation of attending the office a minimum of 3 times per week) About Pet Drugs Online As one of the UK’s biggest and most trusted suppliers of affordable veterinary medicines and pet products, our aim is simple – to provide the very best for the nation’s pets just as we do for our own. Not only are we one of the largest retailers of pet medications: we’re also part of IVC Evidensia, the UK and Europe’s largest veterinary group. At Pet Drugs Online we’re striving to give our customers a fantastic experience and we recognise that our ability to do that rests with our greatest asset – our people. We feel personally invested in the continued success of the business and we aim to create a working environment that encourages you to feel the same way. About the role Responsible for the definition and delivery of a superb online shopper experience through website and content configuration, shopper behaviour analysis and the management of the ongoing functional improvements. Some key job duties are: Timely and accurate setup of all website configurations (delivery, pricing, promotions, personalization and extensions). Work with business stakeholders to establish robust processes for ensuring website content changes are prepared, tested and deployed successfully. Support Marketing team strategy to ensure delivery of the trading plan. As well as optimise conversion, drive basket size & loyalty plus enhance customer journeys. Oversee end-to-end management of the content lifecycle including products, promotions, pages. Work closely with the Website Content Administrator to undertake general technical website trading and administration tasks such as merchandising, product updates and promotional changes. Support the Technology Team in website development improvements, through testing and requirements definition. Work as a support contact for Contact Centre colleagues in the event of website queries or issues. Scrutiny and performance evaluation of all website suppliers & contracts, ensuring third party providers are delivering good value for money. What are we looking for? Significant in-depth experience of the Magento 2 (Adobe Commerce Cloud) platform. Ideally handling complex customer journeys through personalization. Experience using Adobe Experience Manager (AEM) for content management. Creating engaging content utilizing the full AEM toolset. Strong communication and co-ordination skills. Confident creating reports and presenting key findings to your team and senior stakeholders, managing items to closure. Excellent attention to detail. What you’ll get in return: True to our values, we care about our employees and genuinely want our teams to have the best experience at work possible. You will work with our friendly teams in a dog-friendly office environment. 5 weeks holiday (increasing with service) plus bank holidays. Your birthday as a paid day off each year. 10% discounts across all our products together with discounted veterinary fees within IVCE practices, up to 50%. Cycle to Work Scheme. Bring your dog to work. Company pension – Employee 5% / Employer 3%. EAP and supportive wellbeing programmes. Family friendly policies. Access to our rewards platform where you can enjoy discounts with a wide variety of retailers. How to apply: To apply for this role, please click on the button above or send your CV and a covering letter telling us why you’re right for this role to people@petdrugsonline.co.uk Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Additional information: We welcome applications from people across all communities and backgrounds. We recognise that a diverse workforce supports our commitment to building an inclusive working environment where our team members can thrive and reach their full potential. Job Types: Full-time, Permanent Pay: Up to £60,000.00 per year Schedule: Monday to Friday. Weekend availability. Ability to commute/relocate: Bristol: reliably commute or plan to relocate before starting work (required). #J-18808-Ljbffr