At a Glance
- Tasks: Review and process veterinary prescriptions with precision and care.
- Company: Join a leading online pet pharmacy dedicated to animal health.
- Benefits: Enjoy healthcare plans, discounts, and a supportive team environment.
- Other info: Flexible shifts and opportunities for career growth in a dynamic setting.
- Why this job: Make a real difference in pet healthcare while developing your skills.
- Qualifications: Attention to detail and a passion for animal welfare are essential.
The predicted salary is between 25000 - 30000 € per year.
Location: Keynsham, Bristol (BS31 2ED)
Contract: Full-time (40 hours per week)
Department: Pet Drug Online
About us
Pet Drugs Online is one of the UK's leading online pet pharmacies and retailers, helping pet owners access trusted medication, healthcare products, and everyday essentials quickly, safely, and conveniently. As part of the IVC Evidensia Group, Pet Drugs Online combines the agility of a growing ecommerce business with the strength and expertise of a leading veterinary care organisation. Our teams play a vital role in making pet healthcare more accessible through innovation, operational excellence, and outstanding customer experience.
About the Role
We're looking for a detail-oriented Prescription Administrator to join our qualified team at Pet Drug Online in Keynsham. This is a vital role responsible for checking and processing veterinary prescriptions, ensuring they are accurate, compliant, and legally valid before medicines are supplied. If you enjoy working in a fast-paced environment, thrive on accuracy, and are passionate about delivering a high-quality service that supports animal health, we'd love to hear from you.
What You'll Be Doing
- Reviewing and validating veterinary prescriptions for accuracy, completeness, and legality
- Accurately copying and inputting prescription information into internal systems
- Checking medicines for correct species, dosage, strength, formulation, and duration
- Identifying and resolving discrepancies or omissions in prescriptions
- Liaising with veterinary surgeons to clarify or amend prescriptions when required
- Ensuring controlled and restricted medicines are handled in line with legal requirements
- Working closely with vets and customer service teams to deliver excellent customer service
- Maintaining thorough and accurate records
- Working towards agreed KPIs and SLAs
What We're Looking For
Essential:
- Strong attention to detail and high level of accuracy
- Confident ability to interpret veterinary prescriptions
- Good understanding of veterinary medicines and prescribing principles
- Effective communication and problem-solving skills
- Strong time management and organisational skills
- Ability to work independently while following standard operating procedures
- Experience managing performance against KPIs
- Comfortable working in a fast-paced, changing environment
- Supportive, approachable team player who can also work confidently unsupervised
- A values-driven approach, consistently role-modelling positive behaviours
Desirable:
- SQP qualification
- Previous data entry experience
- Training in veterinary medicines and legislation
- Experience in a veterinary practice, pharmacy, or veterinary medicines supplier
Working Pattern
40 hours per week
Alternating shift patterns: 08:00 - 16:30, 08:45 - 17:15, Saturday shifts on a rota (with a lieu day provided the week before or after)
Why Join Us?
You'll be joining a supportive, knowledgeable team where accuracy, teamwork, and shared values truly matter - all while contributing to the safe and effective supply of veterinary medicines.
What We Offer Our Team
- Healthcare Cash Plan
- Cycle to Work scheme
- Green Cars salary sacrifice scheme
- Voluntary benefits: choose from a range of benefits to suit you
- Discounted staff pet care
- Access to discounts/cashback with hundreds of participating retailers
Diversity, Equality, Inclusion and Belonging
We are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Our Values
We're proud of our culture and guided by three core values:
- We Care - for animals and people, keeping our promises and treating everyone with respect
- We Dare - to innovate and embrace new ways of thinking
- We Share - knowledge, best practice, and decisions built on trust and collaboration
Administrator - Prescription Team - Pet Drugs Online in Keynsham employer: Pet Drugs Online
At Pet Drugs Online, located in Keynsham, Bristol, we pride ourselves on being a supportive and innovative employer dedicated to enhancing pet healthcare. Our team enjoys a collaborative work culture that values accuracy and teamwork, alongside a range of benefits including a healthcare cash plan, cycle to work scheme, and discounts on pet care. We are committed to employee growth and inclusivity, making us an excellent choice for those seeking meaningful and rewarding careers in the veterinary sector.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator - Prescription Team - Pet Drugs Online in Keynsham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the veterinary or pharmacy sectors. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Pet Drugs Online and understanding their values. Show us that you care about animal health and are ready to contribute to our mission of making pet healthcare accessible.
✨Tip Number 3
Practice common interview questions related to accuracy and attention to detail. We want to see how you handle discrepancies and your problem-solving skills, so be ready to share examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Pet Drugs Online.
We think you need these skills to ace Administrator - Prescription Team - Pet Drugs Online in Keynsham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Prescription Administrator role. Highlight your attention to detail and any relevant experience with veterinary prescriptions or medicines, as this will show us you’re a great fit for our team.
Showcase Your Skills:Don’t just list your skills; give us examples of how you've used them in past roles. Whether it’s problem-solving or time management, we want to see how you’ve made an impact in previous jobs.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and free from jargon. This will help us understand your qualifications quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the recruitment process.
How to prepare for a job interview at Pet Drugs Online
✨Know Your Prescriptions
Familiarise yourself with veterinary prescriptions and the key details that need to be checked. Understanding the common terms and requirements will help you demonstrate your knowledge and confidence during the interview.
✨Showcase Your Attention to Detail
Prepare examples from your past experiences where your attention to detail made a difference. Whether it was in data entry or managing records, being able to highlight specific instances will show how you can contribute to maintaining accuracy in this role.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Since the role involves liaising with veterinary surgeons and customer service teams, showcasing your communication skills will be crucial. Consider role-playing common scenarios to build your confidence.
✨Emphasise Teamwork and Independence
Be ready to discuss how you balance working as part of a team while also being able to work independently. Share examples that illustrate your ability to collaborate effectively and manage your own tasks without supervision.
