Donor Assistant (Midlands) in Birmingham

Donor Assistant (Midlands)

Pet Blood Bank UK is an award‑winning animal charity based in Loughborough. We are recruiting for a part‑time Donor Assistant to support our Collection Team at donation sessions across the Midlands on alternate Saturdays and Sundays. Minimum 45 sessions per year.

About the role

• Part‑time: minimum 45 sessions a year, 8‑hour sessions plus 1 hour to pack/unpack kit.
• Schedules: alternate Saturdays and Sundays; option for extra Tuesday or Thursday sessions.
• Pay: £12.60 per hour (plus base salary of £5,103 p.a).
• Travel: must be within 1 hour drive of Loughborough; travel time paid.

What you’ll do

• Prepare and pack the collection session kit.
• Travel to and from collection sessions from Loughborough in a Pet Blood Bank vehicle.
• Assist the Veterinary Surgeon and Veterinary Nurse with all donors for health checks, donation and post‑donation tasks.
• Assist with paperwork and running blood tests.
• Help hold donors during the donation process and monitor them throughout.
• Build rapport with donors and their owners to ensure a positive experience.
• Maintain a good relationship with host venues.
• Communicate with Pet Blood Bank staff, including your regional collection team, Regional Coordinator, Area Manager and office staff.
• Assist with and support the training of new team members and keep training records.
• Attend events to promote Pet Blood Bank and recruit donors and volunteers.

What we need

• Full UK manual driving licence and ability to drive different vehicles with passengers.
• Good problem‑solving, proactive, organised and attention to detail.
• Excellent communicator with strong customer care skills.
• Team player.
• Experience in animal care (qualification ideal but not essential) and love of working with dogs.
• Availability on Saturdays and Sundays.

What’s in it for you

Full training and a supportive team environment.

Salary: £5,103 per annum + hourly rate of £12.60 for additional hours and travel.

Option for extra sessions on Tuesdays or Thursdays.

30 days holiday pro‑rata.

Seniority level

• Entry level

Employment type

• Part‑time

Job function

• Administrative

Industries

• Veterinary Services

How to apply

Before applying, read our Guidance for Candidates. To apply, complete our application form and send it to recruitment@petbloodbankuk.org.