At a Glance
- Tasks: Ensure guest safety by patrolling, monitoring CCTV, and responding to incidents.
- Company: Join the Pestana Chelsea Bridge Hotel, part of a global hotel group.
- Benefits: Flexible shifts, supportive environment, and opportunities for professional growth.
- Other info: Join a diverse team committed to high service standards and inclusivity.
- Why this job: Be a key player in maintaining a safe and welcoming hotel atmosphere.
- Qualifications: Experience in security or hospitality, strong communication skills, and calm under pressure.
The predicted salary is between 11.7 - 14.3 £ per hour.
Pestana Chelsea Bridge Hotel is looking for a professional, calm, and reliable Security Assistant to join our team. This is an important role within the hotel, helping to protect our guests, team members, building, and assets while maintaining a safe, secure, and welcoming environment at all times. We are looking for someone who is observant, confident in dealing with incidents, and able to remain calm under pressure. This role offers flexibility and will involve shifts based on business needs, including nights, weekends, and bank holidays.
Key Responsibilities
- Patrol all areas of the hotel and report any unusual activity, safety concerns, or security risks.
- Help maintain a safe and secure environment for guests, visitors, and team members.
- Monitor CCTV, alarms, and fire life safety systems, responding appropriately when needed.
- Respond quickly and professionally to emergency and non-emergency incidents.
- Support with evacuations, fire alarms, accidents, disturbances, and other emergency situations.
- Handle guest and colleague concerns in a calm, professional, and respectful manner.
- Assist with incident management, including completing reports and maintaining accurate records.
- Report safety hazards, security breaches, and policy violations to the relevant manager.
- Support with access control, staff entrance procedures, bag checks, and key control procedures where applicable.
- Escort unwelcome or suspicious individuals from the property when required, following hotel procedures.
- Work closely with other departments to support the smooth and safe operation of the hotel.
- Provide a visible and reassuring presence across the property.
- Deliver a professional and courteous approach at all times, while maintaining confidentiality.
What We Are Looking For
- Previous experience in a security, loss prevention, or similar role.
- Hotel experience would be an advantage.
- Strong communication and interpersonal skills.
- Ability to stay calm and make decisions under pressure.
- Good conflict management and problem-solving skills.
- A professional, trustworthy, and reliable approach.
- Ability to work both independently and as part of a team.
- Good attention to detail and strong observation skills.
- Confidence in handling incidents, reporting concerns, and following procedures.
- Flexibility to work shifts, including nights, weekends, and bank holidays.
- A valid SIA licence would be an advantage.
Why Join Pestana Chelsea Bridge Hotel
- Opportunity to join an established international hotel group.
- Supportive and professional working environment.
- Flexible working arrangement through a zero hour contract.
- The chance to be part of a team committed to high standards of service and safety.
If you are looking for a flexible opportunity in hotel security and want to join a professional hospitality environment, we would love to hear from you. Pestana Hotel Group is an equal opportunities employer and is committed to creating an inclusive and supportive workplace for all.
Security Assistant in London employer: Pestana Hotel Group
Pestana Chelsea Bridge Hotel & Spa is an exceptional employer, offering a vibrant work culture where your contributions are valued and celebrated. With comprehensive training and development opportunities, as well as staff discounts across our global hotel network, you will thrive in an environment that prioritises teamwork and personal growth. Join us in London, where you can make a meaningful impact while enjoying a diverse and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Security Assistant in London
✨Get Involved in Local Security Communities
Join online forums and local meetups related to security services. Engaging in discussions, sharing insights, and networking with professionals can really up your chances of landing a part-time role with companies like Pestana Hotel Group. Look out for local events or workshops that can provide valuable connections!
✨Showcase Your Skills Publicly
Consider volunteering for local events where security services are needed. This not only gives you hands-on experience but also provides a platform to demonstrate your skills to potential employers, including Pestana Hotel Group. Make sure to document your experiences and share them on social media or community pages!
✨Leverage Your Network
Tap into your personal network to let people know you’re on the lookout for part-time opportunities in security services. You’d be surprised how many people might have connections or know someone hiring! Regularly check in with friends or former colleagues working in the field.
✨Apply Directly Through Us
Don’t forget to check our website for part-time openings with Pestana Hotel Group! Applying directly gives you a better chance of being noticed, and it’s a great way to express your interest in the specific roles they have available in security services.
We think you need these skills to ace Security Assistant in London
Some tips for your application 🫡
Show Off Your Certifications:In the security services field, having relevant certifications can set you apart from the crowd. If you’ve got certifications like SIA, make sure you include them upfront in your CV. This shows you’re serious and knowledgeable about the industry!
Highlight Your Experience:Whether it’s previous roles in security, surveillance, or even customer service, showcasing relevant experience is key. Make sure to mention specific duties you’ve performed that relate to the job at Pestana Hotel Group. This demonstrates that you know what the role entails and you're ready to jump in.
Tailor Your Cover Letter:For a part-time role like this, it's a good idea to express your motivation for wanting to work at Pestana Hotel Group specifically. Mention how your availability aligns with their needs and what you’re hoping to learn. We love seeing enthusiasm and a willingness to grow!
Add Availability and Flexibility:For part-time positions, your availability can be a deciding factor. In your CV or cover letter, don’t forget to outline when you can work, and if you're open to various shifts. This flexibility can be a big plus for Pestana Hotel Group, showing you’re ready to contribute wherever needed.
How to prepare for a job interview at Pestana Hotel Group
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures. Be ready to discuss your understanding of risk assessment, emergency response tactics, and how you would handle specific scenarios. It’s worth brushing up on the latest trends in the security industry too, so you can talk about where you see the field heading.
✨Showcase Relevant Experience
Even if it's part-time, highlight any previous experience in security or related roles. If you’ve done anything from bouncer work to volunteering at events, prepare to share how those experiences have equipped you with the skills required for this role at Pestana Hotel Group.
✨Demonstrate Communication Skills
In security services, clear communication is key. Be prepared to answer questions about how you would interact with the public and work as part of a team. Think of examples where you’ve effectively communicated during tense situations and how that helped resolve issues.
✨Flexible Availability Matters
As this is a part-time role, be clear about your availability. Employers often need flexibility for shifts, especially during peak hours or events. Be upfront about when you can work, and show your willingness to adapt to meet the team's needs.
