Human Resources Assistant - Pestana Chelsea Bridge Hotel

Human Resources Assistant - Pestana Chelsea Bridge Hotel

Full-Time On-site
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HUMAN RESOURCES ASSISTANT - PESTANA CHELSEA BRIDGE HOTEL & SPA, LONDON

We are looking for a proactive and hands-on Human Resources Assistant to support the day-to-day HR operations within our vibrant 4โ€‘star hotel, ensuring HR processes are accurately administered, compliant with UK employment legislation, and aligned with company policies and brand standards

As HR Assistant, you will work closely with department heads and employees across the hotel, providing administrative support across the employee lifecycle, assisting with recruitment and onboarding activities, maintaining HR records, and contributing to positive employee experience.

Your responsibilities:

  • Maintain accurate and up-to-date HR records and employee documentation, ensuring compliance with UK employment legislation and company procedures.
  • Handle daily HR administration, including maintaining personnel files and safeguarding confidential information with absolute discretion.
  • Support the recruitment process, including posting vacancies, screening applications, arranging interviews and preparing offer documentation.
  • Coordinate the induction process for new starters, ensuring all required documentation and training are completed.
  • Assist in organizing and recording training and development activities, maintaining training records and supporting mandatory and brand training requirements.
  • Support the administration of performance review processes and probation reviews
  • Respond to routine employee queries regarding HR policies, procedures, benefits, and employment matters, escalating issues where appropriate.
  • Manage staff initiatives including Employee of the Month, birthday celebrations, Christmas parties and other team events
  • Facilitate a structured exit interview process, analyzing trends to improve retention and inform recruitment strategy.

About You:

  • Proven experience as an HR Assistant or similar role in the hospitality sector.
  • Knowledge of UK employment law, health & safety, and HR best practices.
  • Excellent communication and interpersonal skills with the ability to build trust at all levels.
  • Confident in advising management while also approachable and supportive of team members.
  • High attention to detail, strong organisation, and the ability to manage multiple priorities.

Who We Are:

Pestana Chelsea Bridge Hotel & Spa is a refined hotel in London, offering a prime location, comfort, and tranquility. Located beside the lush greenery of Battersea Park and just minutes from the newly revitalized Battersea Power Station, a vibrant shopping and cultural hub, the hotel strikes the perfect balance between urban convenience and peaceful retreat.

The hotel features 217 stylish bedrooms, 8 meeting rooms, a restaurant, bar, gym, and SPA. Located next to the iconic Battersea Power Station and opposite Battersea Park, we are proud to be part of the Pestana Hotel Group, the largest Portuguese hotel chain with over 100 hotels worldwide.

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Contact Details:

Pestana Hotel Group Recruitment Team

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