At a Glance
- Tasks: Lead Perth Playhouse, ensuring exceptional customer experiences and driving revenue growth.
- Company: Join one of Scotland's iconic independent cinemas with a vibrant community focus.
- Benefits: Competitive salary, flexible hours, and the chance to shape a unique cinema experience.
- Other info: Exciting opportunity for ambitious leaders to drive success in a beloved community cinema.
- Why this job: Be a pivotal leader in a dynamic environment, making a real impact on local culture.
- Qualifications: Proven management experience and a passion for outstanding customer service.
The predicted salary is between 34650 - 42350 £ per year.
Perth Playhouse is looking for an experienced and passionate
General Manager to lead our team and drive the continued success of one of Scotland's most iconic independent cinemas.
This is a pivotal leadership role with responsibility for the overall performance of the cinema.
You will be accountable for growing revenue, managing costs, developing and inspiring your team, and delivering an exceptional customer experience across every aspect of the business.
As General Manager, you will take ownership of the day-to-day operation of the cinema while working closely with the wider business to deliver commercial objectives, operational excellence, and community engagement initiatives.
You will be a confident decision-maker, capable of working independently, leading by example, and creating a positive and high-performing culture.
The cinema operates across a varied trading schedule, including evenings, weekends, and peak holiday periods, and flexibility around working hours is essential.
As General Manager, you will be responsible for
- Leading the overall operation of Perth Playhouse, ensuring a safe, efficient, and commercially successful business.
- Delivering outstanding customer service and creating memorable cinema experiences for all guests.
- Driving admissions, retail and food & beverage sales through effective commercial planning and local initiatives.
- Taking ownership of the cinema's profit and loss performance, identifying opportunities to increase revenue and control costs.
- Recruiting, developing, motivating, and managing a high-performing team.
- Maintaining exceptional operational standards, ensuring compliance with company policies, procedures, health & safety requirements, and brand standards.
- Developing and delivering local business and marketing plans aligned with regional and company objectives.
- Building strong relationships with local partners, businesses, community groups, and film distributors to maximise the cinema's presence within the local area.
- Monitoring performance through reporting and analysis, implementing action plans to achieve key business targets.
- Ensuring all site audits, compliance checks, and operational standards are consistently achieved.
The ideal candidate will have
- Proven management experience within cinema, hospitality, leisure, retail, or a customer-focused environment.
- Strong commercial awareness with experience managing budgets, delivering sales growth, and controlling costs.
- Demonstrable ownership of profit and loss performance and key business metrics.
- Experience leading, coaching, and developing teams to achieve high levels of engagement and performance.
- A passion for delivering exceptional customer service and creating outstanding guest experiences.
- Excellent communication, organisational, and problem-solving skills.
- The ability to work effectively in a fast-paced environment and adapt to changing business needs.
- Cinema industry experience is desirable but not essential for candidates with strong transferable leadership and commercial skills.
This is an exciting opportunity for a driven and ambitious leader to take ownership of a unique cinema business and play a key role in shaping its future success within the local community.
Next Steps
If you think this is the role for you then apply now and one of our team will be in touch.
General Manager in Perth employer: Perth Playhouse
Perth Playhouse offers a vibrant and dynamic work environment where creativity and passion for cinema thrive. As an independent cinema, we prioritise employee growth through continuous training and development opportunities, fostering a culture of collaboration and innovation. Located in the heart of Scotland, our team enjoys the unique advantage of engaging with the local community while delivering exceptional customer experiences, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Perth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Perth Playhouse. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Perth Playhouse
Don't be shy about reaching out to Perth Playhouse directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Perth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Perth Playhouse and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Perth Playhouse
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
