IT Development Technician

IT Development Technician

Perth Full-Time 27836 - 30295 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support ICT installations, provide user support, and assist in maintaining equipment.
  • Company: Join Perth & Kinross Council, a supportive and community-focused organisation.
  • Benefits: Generous leave, flexible working, and access to a pension scheme.
  • Why this job: Gain hands-on experience in ICT while making a difference in your community.
  • Qualifications: HNC level education in ICT and a passion for teamwork.
  • Other info: Opportunities for professional development and a positive work-life balance.

The predicted salary is between 27836 - 30295 Β£ per year.

Overview

Main Purpose of the Role: Working within Perth & Kinross Council is more than a job, it\’s about being part of something meaningful. It\’s about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch.

We Currently Have The Following Opportunity

IT Development Technician (Fixed Term until 31 March 2027) – PKC13438
Β£16,701 – Β£18,177
Carpenter House, Perth, PH1 5GB

An opportunity has arisen for someone who has recently graduated or qualified in a relevant ICT discipline (HNC minimum).

The successful candidate will assist technicians and engineers who provide ICT technical support to the Council. During the term of the post, support and guidance will be provided to help the post holder develop their technical skills, with progress reviewed regularly.

The post holder may be required to support a range of projects and workstreams, including hardware installations, desktop rollouts, Windows Operating Systems, and equipment audits.

The Main Accountabilities Include

  • Working within a team to assist in the installation, configuration, maintenance, and support of ICT equipment, peripherals, and standard software.
  • Providing first-line support to log, prioritise, and resolve incoming user queries and faults via the IT Helpdesk.
  • Assisting with the maintenance of the Council\’s ICT asset register.
  • System data input.
  • Undertaking other allocated duties as required.
  • Providing written and oral progress reports when requested.

Skills & Experience Required

Applicants will be interested in applying and developing their IT support skills and knowledge. They must be highly motivated, good team workers, and capable of taking responsibility for challenging workloads.

Candidates must be educated to HNC level in an appropriate ICT discipline.

As this is a development role, the successful candidate must:

  • Demonstrate a flexible approach.
  • Show a willingness to develop their skills and knowledge throughout the duration of the post.
  • Be prepared to take personal responsibility for their own professional development.

This is a 0.6FTE, this post is not eligible for sponsorship, HNC minimum.

The interview will consist of questions from a panel and a technical test.

Working at Perth & Kinross Council

Our values and behaviours influence our work and support us in the delivery of our key priorities. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours.

Find out more about Perth & Kinross Council and you could soon be joining our team!

Here’s What We Can Offer You

  • A generous annual leave package
  • 6 days public holiday and an additional discretionary day
  • Eligibility to join our pension scheme
  • Family friendly and positive work/life balance policies such as Flexible Working, Maternity, Paternity & Adoption leave, time off for volunteering and our Wellbeing Framework
  • Flexi time
  • Access to a range of benefits

We recognise there can be benefits to flexible working and where individual jobs allow, we seek to support this. You are encouraged to discuss potential options with the recruiting manager, if this is of interest to you. A healthy work life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development.

Next Steps

We would love to hear from you and would encourage you to get in touch with Kevin Brown – IT Team Leader to find out more.

Click \”APPLY NOW\”

References & Equal Opportunity

External candidates are required to provide contact details for 2 references, including email addresses. One of these must be your current or most recent employer.

We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the hiring manager above or the Recruitment Team on (01738) 475555 or to discuss any reasonable adjustments. Appointments are based on evidence supplied during the selection process.

Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements. That includes welcoming applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

Working with children and/or protected adults is regulated work and under the Protection of Vulnerable Groups (Scotland) Act 2007 you will be required to join the PVG Scheme or undergo a PVG Scheme update check. If you have lived overseas for a period of 12 months or more (continuous or total) within the last 10 years, an Overseas Criminal Record Check will be required. You will be required to provide this check.

A confirmed offer of employment and commencement in the post will be subject to the outcome of the above mentioned mandatory pre-employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post.

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IT Development Technician employer: Perth & Kinross Council

Perth & Kinross Council is an excellent employer, offering a supportive work environment that prioritises employee development and well-being. With a generous annual leave package, flexible working options, and a commitment to work-life balance, employees can thrive both personally and professionally while contributing to the community in Perth. The role of IT Development Technician provides valuable hands-on experience and opportunities for skill enhancement within a collaborative team setting.
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Contact Detail:

Perth & Kinross Council Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land IT Development Technician

✨Tip Number 1

Get to know the company! Research Perth & Kinross Council and understand their values. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to IT support and teamwork. We recommend doing mock interviews with friends or using online resources to boost your confidence.

✨Tip Number 3

Show off your skills! Be ready to discuss specific examples from your past experiences that demonstrate your technical abilities and problem-solving skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to leave a positive impression and keep you on their radar.

We think you need these skills to ace IT Development Technician

ICT Technical Support
Hardware Installation
Desktop Rollouts
VOIP Telephony
User Support
Helpdesk Management
Asset Management
System Data Input
Team Collaboration
Configuration and Maintenance of ICT Equipment
Standard Software Support
Problem-Solving Skills
Time Management
Motivation for Professional Development

Some tips for your application 🫑

Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the IT Development Technician role. We want to see how you can contribute to our team at Perth & Kinross Council!

Show Off Your Technical Skills: Don’t hold back on showcasing your technical know-how! Mention any relevant qualifications, like your HNC, and specific ICT projects you've worked on. This is your chance to shine and show us what you can bring to the table.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's necessary. We appreciate a well-structured application that’s easy to read!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role right there!

How to prepare for a job interview at Perth & Kinross Council

✨Know Your Tech Inside Out

Make sure you brush up on your technical knowledge related to ICT hardware and software. Be prepared to discuss your experience with desktop rollouts, VOIP telephony, and any relevant projects you've worked on. This will show that you're not just a good fit for the role but also genuinely interested in the technical aspects.

✨Showcase Your Team Spirit

Since this role involves working within a team, think of examples where you've successfully collaborated with others. Whether it was during a project or while providing support, demonstrating your ability to work well with colleagues will resonate with the interviewers.

✨Prepare for Values-Based Questions

Perth & Kinross Council values are key to their culture. Prepare to share specific situations that highlight how you've embodied these values in your previous roles. This could be about how you handled a challenging workload or supported a colleague.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or opportunities for professional development. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.

IT Development Technician
Perth & Kinross Council
Location: Perth
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