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- Tasks: Provide first and second-line technical support and maintain ICT equipment.
- Company: Local government authority in Scotland with a focus on community service.
- Benefits: Attractive leave policies and flexible working options.
- Why this job: Join a supportive team and make a difference in your community.
- Qualifications: HNC in related disciplines or substantial ICT experience required.
- Other info: Valid UK driving license needed for travel across locations.
The predicted salary is between 30000 - 42000 £ per year.
A local government authority in Scotland is seeking an IT Technician for two posts to provide first and second-line technical support. The role demands collaborative efforts in installing and maintaining ICT equipment and ensuring high-quality technical support across various locations.
Candidates should hold an HNC in related disciplines or have substantial experience in ICT environments, along with a valid UK driving license for travel.
Key offerings include attractive leave policies and flexible working options.
IT Technician: Helpdesk & On-site Support employer: Perth & Kinross Council
Contact Detail:
Perth & Kinross Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician: Helpdesk & On-site Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in local government. They might have insider info on job openings or can even put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on common technical questions and scenarios you might face as an IT Technician. We recommend practising with a friend or using mock interviews to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss specific examples of how you've tackled technical issues in the past. This will demonstrate your hands-on experience and ability to provide top-notch support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace IT Technician: Helpdesk & On-site Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in ICT environments. We want to see how your skills match the role, so don’t be shy about showcasing your technical support expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing first and second-line support. Let us know how your background aligns with our needs and the local government authority's mission.
Showcase Your Problem-Solving Skills: In the IT world, problem-solving is key. When detailing your experience, include specific examples of challenges you've faced and how you resolved them. We love to see candidates who can think on their feet!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing talent out there!
How to prepare for a job interview at Perth & Kinross Council
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to first and second-line support. Be prepared to discuss common issues you’ve resolved in the past and how you approached them. This will show your practical experience and problem-solving skills.
✨Showcase Your Collaborative Spirit
Since the role involves working with various teams, be ready to share examples of how you've successfully collaborated with others in previous roles. Highlight any experiences where teamwork led to improved outcomes or efficiency in ICT environments.
✨Understand the Local Government Context
Familiarise yourself with the specific challenges and needs of local government IT services. Research the authority’s current projects or initiatives, and think about how your skills can contribute to their goals. This shows genuine interest and preparation.
✨Prepare for Practical Scenarios
Expect to face scenario-based questions during the interview. Practice explaining how you would handle specific technical issues or user queries. This will demonstrate your hands-on approach and readiness to tackle real-world problems in the role.
