Social Care Officer, Community Alarms, Perth - PKC13232

Main Purpose of the Role

Working within Perth & Kinross Council is more than a job, it\’s about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch.

We currently have the following opportunity:

Social Care Officer – PKC13232; £27,836 – £30,295; Community Alarms, Perth

This is an exciting and rewarding role as a Social Care Officer, to contribute to the operation of the Community Alarm and Telecare Service.

You will have the opportunity to be part of a team that provides peace of mind for individuals and their families through a 24-hour response service. In addition, help vulnerable service users in the community to stay at home independently, and prevent admission to hospital or full-time care.

You will be responsible for working across our Alarm Receiving Centre and Response Team, answering and responding to calls for the most vulnerable citizens in the Perth and Kinross area.

This post is primarily based in our alarm receiving centre, answering the community alarm calls, but at times you will also be expected to work as a mobile responder. You will be able to identify client needs, which are often complex, and provide an appropriate response to ensure their safety.

The shift pattern is 12-hour shifts which is variable and includes weekends, and night work.

Skills & Experience Required

A degree of technical knowledge and understanding of IT systems would be desirable as you will be required to install Telecare equipment and input information on to the systems that we use. Some call handling experience will also be useful.

You should have experience of working with vulnerable service users in a community setting and carrying out personal care to a high standard. Training will be provided.

Do you have Ambition, Compassion, and Integrity? Yes? Then you will have something to offer.

Good listening, oral and written communication skills as well as the ability to work as part of a team are essential.

You must have the ability to maintain confidentiality, work co-operatively with other professionals, families and carers, be a problem solver and be able to work on your own initiative.

You should be enthusiastic, motivated and able to cope with demanding work. A reliable and flexible approach to work together with a positive, responsible and caring attitude are also essential.

You must have or be willing to work towards and obtain SVQ 2 in Social Care. You must have a valid driving licence as this post requires you to travel to a variety of locations across Perth and Kinross.

Working at Perth & Kinross Council

Our values and behaviours influence our work and support us in the delivery of our key priorities. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours.

Find out more about Perth & Kinross Council and you could soon be joining our team!

Here\’s what we can offer you:

• A generous annual leave package
• 6 days public holiday and an additional discretionary day
• Eligibility to join our pension scheme
• Family friendly and positive work/life balance policies such as Flexible Working, Maternity, Paternity & Adoption leave, time off for volunteering and our Wellbeing Framework
• Access to a range of benefits
• Paid SSSC annual membership for relevant positions

We recognise there can be benefits to flexible working and where individual jobs allow, we seek to support this. You are encouraged to discuss potential options with the recruiting manager, if this is of interest to you. A healthy work life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development.

This role requires you to be registered with the Scottish Social Services Council (SSSC). If you are not yet registered, you can still apply, as long as you are willing to apply for registration within 3 months of starting with us and be registered within 6 months.

Next Steps

We would love to hear from you and would encourage you to get in touch with Natascha Shiels on 07789 020225 or Amanda Fyfe on 07789 020199 to find out more.

Click “APPLY NOW”

External candidates are required to provide contact details for 2 referees, including email addresses. One of these must be your current or most recent employer.

We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the hiring manager above or the Recruitment Team on (01738) 475555 or recruitment@pkc.gov.uk to discuss any reasonable adjustments. Appointments are based on evidence supplied during the selection process.

Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements. That includes welcoming applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

Working with children and/or protected adults is regarded as a regulated role and under the Disclosure (Scotland) Act 2020 you will be required to join the PVG Scheme or undergo a PVG Scheme update check.

If you have lived overseas for a period of 12 months or more (continuous or total) within the last 10 years, an Overseas Criminal Record Check will be required. You will be required to provide this check.

A confirmed offer of employment and commencement in the post will be subject to the outcome of the above mentioned mandatory pre-employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post.