Senior Clerical Assistant

Senior Clerical Assistant

Perth Full-Time 21741 - 22915 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support service delivery with diverse administrative tasks in a dynamic team.
  • Company: Join Perth & Kinross Council, committed to health and social care excellence.
  • Benefits: Competitive salary, part-time hours, and training opportunities.
  • Why this job: Make a difference in the community while developing your clerical skills.
  • Qualifications: Strong communication, IT skills, and clerical experience required.
  • Other info: Flexible role with a focus on teamwork and customer service.

The predicted salary is between 21741 - 22915 £ per year.

Overview

Working within Perth & Kinross Council is more than a job, it\’s about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch.

We Currently Have The Following Opportunity
Senior Clerical Assistant – PKC13453
£26,090 – £27,498
Perth City Team, Pullar House, Perth

Would you like to work in a role where you are making a real difference to people\\\’s lives within our communities? You will be caring, compassionate and able to work in an environment that encourages skill and experience development in health and social care. If so, we welcome an application from you.

This role will require you to demonstrate experience of multi-disciplinary working and to collaborate closely with colleagues from other disciplines.

Responsibilities

  • To provide comprehensive administrative support to Partnership Managers and professional staff.
  • To provide a comprehensive minute taking service for Adult Support and Protection, Adults With Incapacity, Guardianship Case Conferences and various other meetings.
  • Prepare and distribute minutes to comply with service delivery demands and departmental policy and procedures.
  • To organise small and large-scale meetings effectively.
  • To ensure the production and distribution of quality minutes within set timescales.
  • To provide a back-up minute taking service to other staff.
  • Use Word Processing equipment and software to produce reports, memoranda, letters and spreadsheets from audiotapes or other forms of condensed written drafts or other paperwork.
  • Interrogate databases and update and input data as required.
  • To make and receive internal/external calls, dealing with enquiries personally, or obtaining or passing on information or referring caller to an appropriate source.
  • Maintain various records, registers and statistical information, both manually and computerised; ensuring financial and administrative procedures are adhered to.
  • Participate in working groups/inter-departmental meetings concerned with service development and practice.
  • Filing and photocopying duties.
  • Undertake any other duties which may be allocated as required.
  • Participate in and undergo further training as required to enhance individual performance.

Skills & Experience Required

We are looking for an enthusiastic individual to join us as a clerical. You must be highly motivated, empathetic and have excellent communication skills. Shortlisted candidates are expected to meet all the requirements stated in the job profile as follows.

Knowledge & Experience

  • Excellent word processing skills (Typing speed of 50 wpm).
  • Experience of working within an office environment.
  • Ability to work under pressure and to tight timescales.
  • Ability to work on own initiative and demonstrate forward planning.
  • Excellent minute taking skills with the ability to transcribe comprehensive minutes to a high standard.
  • Good working knowledge of Microsoft Office – including PowerPoint and Excel.

Customer Care

  • Ability to deal with members of the public and a commitment to customer care.

Health & Safety

  • Personal responsibility for taking care of yourself and others and must comply with all relevant Health and Safety legislation.
  • Undertake any Health & Safety training relevant to the post.

Equality & Dignity at Work

  • Ability to treat colleagues and customers with dignity and respect per the Council\\\’s Employee Charter.

Communications

  • Effective written and verbal communication skills; able to act on information and instruction.

Flexibility

  • Ability to work to deadlines/timescales and to work across different locations in Perth City.

Achievement of Results

  • Educated to at least standard grade level or equivalent; full current clean driving licence; willingness to undertake further training as necessary.

Quality

  • Ability to deal with confidential information sensitively and effectively.

Team Working

  • Ability to work as part of a small team.

Decision Making & Problem Solving

  • Ability to work on your own initiative with minimal supervision.

Additional Requirements

  • Must be able to cope with the demands of the job and attend on a regular basis.

Working at Perth & Kinross Council

Our values and behaviours influence our work and support the delivery of our key priorities. In your application, and if invited to interview, you will be asked to describe situations that support the criteria required in the role and demonstrate our values and behaviours.

What We Can Offer

  • A generous annual leave package
  • 6 days public holiday and an additional discretionary day
  • Eligibility to join our pension scheme
  • Family friendly and positive work/life balance policies such as Flexible Working, Maternity, Paternity & Adoption leave, time off for volunteering and our Wellbeing Framework
  • Flexi time
  • Access to a range of benefits

We recognise there can be benefits to flexible working; you are encouraged to discuss potential options with the recruiting manager. A healthy work-life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development.

Next Steps

We would love to hear from you and would encourage you to contact Melisa Meikle to find out more. Click \”APPLY NOW\”. External candidates should provide contact details for two referees, including email addresses; one must be your current or most recent employer.

We welcome applications from everyone; as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements. Please contact the hiring manager or Recruitment Team to discuss any reasonable adjustments. Appointments are based on evidence supplied during the selection process.

Diversity is important to us; we welcome applications from former armed forces personnel/reservists and recognise that skills from military experience can transfer to local government roles. To comply with Baseline Personnel Security Standard, a Disclosure Scotland check will be required. If you have lived overseas for 12 months or more within the last 5 years, an Overseas Criminal Record Check will be required. A confirmed offer will be subject to mandatory pre-employment checks and eligibility to work in the UK.

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Senior Clerical Assistant employer: Perth and Kinross Council

Perth & Kinross Council is an excellent employer that values its staff and fosters a supportive work culture, particularly within the Health & Social Care Partnership. As a Senior Clerical Assistant at JELS, you will benefit from flexible working hours, opportunities for professional development, and a commitment to employee well-being, all while contributing to meaningful service delivery in the community. Located in the vibrant Inveralmond Industrial Estate, this role offers a chance to make a real difference in people's lives while enjoying a collaborative and inclusive environment.
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Contact Detail:

Perth and Kinross Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Clerical Assistant

Tip Number 1

Get to know the company! Research JELS and the Health & Social Care Partnership. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in the role.

Tip Number 2

Practice your communication skills! Since this role involves dealing with internal and external customers, it’s crucial to demonstrate your ability to communicate effectively. Role-play common scenarios with a friend to boost your confidence.

Tip Number 3

Show off your IT skills! Brush up on Microsoft Word and Excel, as well as any specific systems mentioned in the job description. Being able to discuss your proficiency in these tools can set you apart from other candidates.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Senior Clerical Assistant

Organisational Skills
Communication Skills
Customer Service Skills
IT Skills
Microsoft Word
Microsoft Excel
Data Management
Financial Activities Support
Clerical Skills
Administrative Skills
Health and Safety Knowledge
Flexibility
Attention to Detail

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Senior Clerical Assistant role. We want to see how you can support our service delivery, so don’t hold back on showcasing your organisational skills!

Show Off Your Communication Skills: Since you'll be dealing with both internal and external customers, it's crucial to demonstrate your excellent communication abilities. Use examples in your application that show how you've effectively handled enquiries or built good working relationships in the past.

Highlight Your IT Proficiency: We use a range of Microsoft products and service management platforms, so make sure to mention your experience with these tools. If you've got any specific examples of how you've used IT to improve processes or manage data, include those too!

Reflect Our Values: Our values and behaviours are key to our work at Perth & Kinross Council. In your application, try to weave in examples that reflect these values, especially when describing situations that demonstrate your fit for the role. And remember, apply through our website for the best chance!

How to prepare for a job interview at Perth and Kinross Council

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Senior Clerical Assistant role and its responsibilities. Familiarise yourself with the specific tasks mentioned in the job description, like supporting service delivery and managing equipment distribution. This will help you answer questions confidently and show that you're genuinely interested in the position.

Showcase Your Organisational Skills

Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained attention to detail, as these are key aspects of the job.

Brush Up on IT Skills

As the job involves using various Microsoft products and service management platforms, it’s a good idea to refresh your knowledge of these tools. If you can, practice using Excel and Word to demonstrate your proficiency during the interview. Mention any relevant experience you have with similar systems to show you're tech-savvy.

Align with Their Values

Research Perth & Kinross Council's values and behaviours, and think about how your own values align with theirs. Prepare to share specific examples that illustrate how you've demonstrated these values in your previous roles. This will help you connect with the interviewers and show that you're a great fit for their team.

Senior Clerical Assistant
Perth and Kinross Council
Location: Perth
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