At a Glance
- Tasks: Assist in ICT support, hardware installations, and user queries.
- Company: Join Perth & Kinross Council, a people-focused organisation.
- Benefits: Competitive salary, flexible working, and professional development opportunities.
- Why this job: Make a real difference while developing your IT skills in a supportive environment.
- Qualifications: HNC in ICT or relevant discipline; motivated team player.
- Other info: Enjoy a healthy work-life balance with access to training and support.
The predicted salary is between 27836 - 30295 £ per year.
Location: Carpenter House, Carpenter Street, Perth, PH1 5GB
Salary: £27,836 - £30,295 per year
Contract Type: Temporary
Position Type: Full Time
Hours: 36 hours per week
Work From Home: Hybrid
Main Purpose of the Role
Working within Perth & Kinross Council is more than a job; it’s about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch.
An opportunity has arisen for someone who has recently graduated or qualified in a relevant ICT discipline (HNC minimum). The successful candidate will assist technicians and engineers who provide ICT technical support to the Council. During the term of the post, support and guidance will be provided to help the post holder develop their technical skills, with progress reviewed regularly.
The post holder may be required to support a range of projects and workstreams, including hardware installations, desktop rollouts, Windows Operating Systems, and equipment audits.
Your main accountabilities will include:
- Working within a team to assist in the installation, configuration, maintenance, and support of ICT equipment, peripherals, and standard software.
- Providing first-line support to log, prioritise, and resolve incoming user queries and faults via the IT Helpdesk.
- Assisting with the maintenance of the Council’s ICT asset register.
- System data input.
- Undertaking other allocated duties as required.
- Providing written and oral progress reports when requested.
This post is not eligible for Visa sponsorship.
Skills & Experience Required
Applicants will be interested in applying and developing their IT support skills and knowledge. You must be highly motivated, a good team worker, and capable of taking responsibility for challenging workloads. Candidates must be educated to a minimum of HNC level in an appropriate ICT discipline.
As this is a development role, the successful candidate must:
- Demonstrate a flexible approach.
- Show a willingness to develop their skills and knowledge throughout the duration of the post.
- Be prepared to take personal responsibility for their own professional development.
Working at Perth & Kinross Council
A healthy work-life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development.
Next Steps
We would love to hear from you and would encourage you to get in touch with Kevin Brown, IT Team Leader on 01738 477318 to find out more.
External candidates are required to provide contact details for 2 referees, including email addresses. One of these must be your current or most recent employer.
We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the hiring manager above or the Recruitment Team on (01738) 475555 or recruitment@pkc.gov.uk to discuss any reasonable adjustments.
Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements.
Working with children and/or protected adults is regarded as a regulated role and under the Disclosure (Scotland) Act 2020 you will be required to join the PVG Scheme or undergo a PVG Scheme update check.
If you have lived overseas for a period of 12 months or more (continuous or total) within the last 10 years, an Overseas Criminal Record Check will be required. You will be required to provide this check.
A confirmed offer of employment and commencement in the post will be subject to the outcome of the above mentioned mandatory pre-employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post.
IT Development Technician, Carpenter House, Perth - PKC13440 employer: Perth and Kinross Council
Contact Detail:
Perth and Kinross Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Development Technician, Carpenter House, Perth - PKC13440
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an IT Development Technician role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for IT support roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses. It’ll help you shine when discussing your experiences.
✨Tip Number 3
Show off your skills! If you’ve worked on any relevant projects or have personal IT achievements, be ready to discuss them. Bring along a portfolio or examples of your work to demonstrate your capabilities during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining Perth & Kinross Council. So, hit that 'APPLY NOW' button and let’s get you started!
We think you need these skills to ace IT Development Technician, Carpenter House, Perth - PKC13440
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the IT Development Technician role. We want to see how you can contribute to our team at Perth & Kinross Council!
Show Your Passion for IT: Let us know why you're excited about this position! Share your enthusiasm for technology and how you plan to develop your skills further. We love candidates who are eager to learn and grow with us.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and qualifications, so we can easily see why you’re a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive all your details correctly and can get back to you quickly.
How to prepare for a job interview at Perth and Kinross Council
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to ICT. Familiarise yourself with common hardware and software issues, as well as the specific technologies used by Perth & Kinross Council. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Team Spirit
Since this role involves working within a team, be prepared to discuss your experiences collaborating with others. Think of examples where you've successfully worked in a group setting, resolved conflicts, or contributed to a project. Highlighting your teamwork skills will demonstrate that you're a good fit for their collaborative environment.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. These might involve troubleshooting a user issue or managing a workload. Practice articulating your thought process clearly and logically, as this will showcase your problem-solving abilities and how you handle pressure.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team's current projects, the tools they use, or how they support professional development. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.