Corporate Insurance & Claims Officer, 2 High Street, Perth - PKC13763

Working within Perth & Kinross Council is more than a job, it's about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch.

We are looking to recruit an experienced and motivated Insurance Officer to support the delivery of the Council’s insurance and claims service. You will be responsible for managing a range of insurance claims, including property, liability and fleet claims, ensuring cases are progressed efficiently and recorded accurately. The role involves close liaison with internal services, insurers, loss adjusters and external representatives, as well as maintaining strong financial and administrative controls. This is an important role within a corporate service, requiring sound judgement, strong organisational skills and the ability to manage multiple cases and competing priorities.

• Manage insurance claims from notification through to settlement.
• Liaise with insurers, solicitors, loss adjusters and internal services.
• Maintain accurate claim, financial and system records.
• Undertake reconciliations and support budget monitoring.
• Analyse information, assess risk and evidence, and provide clear advice.
• Produce reports and respond to enquiries as required.
• Support the council’s annual Insurance renewal.
• Support services by clarifying insurance policy cover.

• Experience in insurance claims handling or customer services delivery.
• Strong financial, administrative and record keeping skills.
• Ability to manage multiple cases and meet deadlines.
• Confident communicator with internal/external customers.
• Good analytical skills and attention to detail.
• Proficient IT skills and experience using claims or finance systems.
• Ability to work independently and as part of a team.

This is an excellent opportunity to contribute to a vital corporate function and develop your experience within a complex and varied organisation.

Our values and behaviours influence our work and support us in the delivery of our key priorities. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours.

Here's what we can offer you:

• A generous annual leave package
• 6 days public holiday and an additional discretionary day
• Eligibility to join our pension scheme
• Family friendly and positive work/life balance policies such as Flexible Working, Maternity, Paternity & Adoption leave, time off for volunteering and our Wellbeing Framework
• Flexi time
• Access to a range of benefits

We recognise there can be benefits to flexible working and where individual jobs allow, we seek to support this. You are encouraged to discuss potential options with the recruiting manager, if this is of interest to you. A healthy work life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development.

Next Steps: We would love to hear from you and would encourage you to get in touch with Gregor Walker, Corporate Asset Management Officer on 01738 475925 or at GWalker@pkc.gov.uk to find out more.

External candidates are required to provide contact details for 2 referees, including email addresses. One of these must be your current or most recent employer.

We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the hiring manager above or the Recruitment Team on (01738) 475555 or recruitment@pkc.gov.uk to discuss any reasonable adjustments.

Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements. That includes welcoming applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

To comply with Baseline Personnel Security Standard, you will be required to complete a Disclosure Scotland check. If you have lived overseas for a period of 12 months or more (continuous or total) within the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check.

A confirmed offer of employment and commencement in the post will be subject to the outcome of the above mentioned mandatory pre-employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post.