Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with communities, enforce regulations, and ensure safety in Perth & Kinross.
- Company: Join Perth & Kinross Council, a people-focused organisation making a real difference.
- Benefits: Competitive salary, generous leave, pension scheme, and flexible working options.
- Other info: Supportive team environment with ongoing training and personal development opportunities.
- Why this job: Make a positive impact in your community while developing valuable skills.
- Qualifications: Must have strong communication skills and a valid UK driving licence.
The predicted salary is between 34424 - 37784 £ per year.
Main Purpose of the Role
Working within Perth & Kinross Council is more than a job; it's about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch.
An exciting opportunity has arisen in our newly formed Community Support and Enforcement Team (CSET) for Community Support & Enforcement Officers (CSEOs). This is a highly visible frontline role that plays a vital part in keeping our communities safe, clean and welcoming. You will work across a broad range of duties including community engagement, parking and environmental enforcement, anti-social behaviour support and civil contingencies response.
As a Community Support & Enforcement Officer, you will:
- Carry out high visibility patrols across Perth & Kinross to support community safety, environmental quality and ensure that people park responsibly at on and off-street locations.
- Engage positively with local communities, businesses and partner agencies, acting as a trusted and accessible local contact.
- Respond to and support investigations into anti-social behaviour and community safety concerns.
- Undertake environmental enforcement activities including issuing Fixed Penalty Notices where appropriate.
- Enforce parking restrictions and issue Penalty Charge Notices in line with legislation and Council policy.
- Support vulnerable individuals and identify safeguarding concerns.
- Carry out vehicle enforcement activities including DVLA work, vehicle immobilisation and removals.
- Support civil contingencies and emergency response arrangements, including participation in an on call rota.
- Maintain accurate records, provide reports and give evidence at court or adjudication when required.
- Deliver excellent customer service while working independently and as part of a team.
- Carry out cash collection and carry out basic end user maintenance to our ticket issuing machines.
- Carry out visitor management duties in our rural areas, engaging and educating members of the public regarding their responsibilities concerning the outdoor access code and leaving no trace.
This is a physically and emotionally demanding role, carried out outdoors in all weather conditions, requiring resilience, professionalism and sound judgement.
Why join us?
- A varied and meaningful frontline role that makes a real difference to local communities.
- Comprehensive training and development opportunities.
- Supportive team environment.
- Commitment to staff wellbeing, equality and work life balance.
- Competitive local government pension scheme.
- Highly Competitive salary.
Skills & Experience Required
We are looking for an excellent team player who understands the need to work collaboratively with colleagues across Perth & Kinross Council in addition to our external partners, recognising and valuing other people's strengths. You must be able to work on your own initiative in an organised and structured manner with minimal supervision and have a proven track record in delivering excellent customer service. You must be flexible, maintain a high level of attention to detail, and be able to multitask and prioritise your work.
You will have a thirst for keeping your own knowledge and learning up to date and be open to ongoing personal development. You will be computer literate with proven IT skills and competent in the use of all Microsoft packages.
You should have:
- Experience of dealing confidently with challenging situations and members of the public.
- Strong communication, conflict management and problem solving skills.
- A genuine commitment to delivering excellent customer service.
- The ability to work methodically under pressure and use initiative with limited supervision.
- Good IT skills, including use of Microsoft Office applications.
- An understanding of partnership working and community based service delivery.
- Awareness of health and safety responsibilities and equality, dignity and respect at work.
Essential requirements:
- Educated to Standard Grade level (or equivalent).
- You must have a valid UK driving licence as this post requires you to travel to a variety of locations across Perth and Kinross.
- Willingness to work shifts, weekends and take part in the on call rota.
- Ability to meet the physical demands of the role.
Relevant training will be provided, including enforcement, first aid, conflict management, civil contingencies, suicide prevention and Naloxone.
Next Steps
We would love to hear from you and would encourage you to get in touch with Nicole Smith on 01738 477384 to find out more.
External candidates are required to provide contact details for 2 referees, including email addresses. One of these must be your current or most recent employer.
We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post.
Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements.
Community Support & Enforcement Officer - 7 Posts, Pullar House, Perth - PKC13769 employer: Perth and Kinross Council
Contact Detail:
Perth and Kinross Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Support & Enforcement Officer - 7 Posts, Pullar House, Perth - PKC13769
✨Tip Number 1
Get to know the community! As a Community Support & Enforcement Officer, you'll be engaging with locals daily. So, take some time to familiarise yourself with Perth & Kinross. Attend local events or forums to understand the community's needs and concerns.
✨Tip Number 2
Practice your communication skills! You'll need to handle various situations and people, so role-play with friends or family. This will help you feel more confident when dealing with challenging conversations during your interviews.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past where you've tackled tough situations. Be ready to share these stories in your interview to demonstrate your ability to think on your feet.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our site. It’s the best way to ensure we get all your details and can consider you for this exciting role.
We think you need these skills to ace Community Support & Enforcement Officer - 7 Posts, Pullar House, Perth - PKC13769
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about community support and making a difference in people's lives.
Tailor Your Experience: Make sure to highlight any relevant experience you have that aligns with the job description. Whether it's customer service or community engagement, we want to know how your background makes you a great fit for our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences stand out. Remember, less is often more!
Apply Through Our Website: Don't forget to submit your application through our official website! It’s the best way to ensure it gets to us directly and helps us keep track of all applicants. We can’t wait to hear from you!
How to prepare for a job interview at Perth and Kinross Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Community Support & Enforcement Officer. Familiarise yourself with community engagement strategies, environmental enforcement, and how to handle anti-social behaviour. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Showcase Your People Skills
As this role involves engaging with the community, be prepared to discuss your experience in customer service and conflict management. Think of specific examples where you've successfully resolved issues or supported vulnerable individuals. This will demonstrate your ability to connect with people and handle challenging situations effectively.
✨Demonstrate Resilience and Adaptability
This job can be physically and emotionally demanding, so it's important to convey your resilience during the interview. Share experiences where you've faced challenges and how you adapted to overcome them. Highlighting your problem-solving skills and 'think yes' approach will show that you're ready for the demands of the role.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about team dynamics, training opportunities, and how the Council supports staff wellbeing. This not only shows your interest in the role but also helps you assess if the organisation aligns with your values.