Quality Monitoring Officer, Loch Leven Community Campus, Kinross - PKC13674

Working within Perth & Kinross Council is more than a job; it’s about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch.

We currently have the following opportunity: Quality Monitoring Officer - PKC13674 £17,088 - £18,777 (14.4 Hours per week) Loch Leven Community Campus, Kinross.

In this role you will provide leadership and operational management of long-term Care at Home support packages. Overall, the post involves providing effective leadership, supporting with strategic overview and development of improvement plans. You will ensure adherence to policies and procedures, including HR and Health and safety input. You will promote quality standards through robust and effective communication with multi-agency partners. The successful candidate will be required to work Thursday and Fridays. This is part of a job share arrangement with the other postholder working towards flexible retirement at the end of 2027; therefore, there may be opportunity in the future for these hours to be increased.

We support Adults age 16+ across all geographic areas of Perth and Kinross, but this post will focus on the South locality. This work is supported by a range of partners including NHS and 3rd sector organisations. Our aim is to enable people to live more independently in their communities - providing care and support at the right time, in the right place, when it is most needed.

The successful applicant will assist in maintaining quality of Care for people in the community by providing the monitoring of independent providers of Care at Home, ensuring they have the support they require by working closely with integrated locality teams and commissioning. You will have the opportunity to participate in on-the-job training and your continuous development will be encouraged and supported. This is an excellent opportunity to join a well-established, highly skilled team, with excellent training, supervision and development opportunities provided. Benefits also include a flexible working scheme.

Please note, we are currently unable to offer sponsorship for this post.

You must be able to work autonomously ensuring appropriate services and pathways are planned and arranged in a timely and effective manner.

• Practice – Essential to hold: SVQ Social Services and Healthcare SCQF Level 7 (Was SVQ3).
• Supervisory / Management – Essential to hold or be working towards: PDA Health and Social Care Supervision. A qualification that contains at least 15 credits at SCQF level 7 of supervision or management theory and practice specifically for a supervisor of a care service.

• Strong leadership and organisational skills, with the ability to supervise and support Reviewing Officers.
• Excellent communication and interpersonal skills, with the ability to work collaboratively across services and with external providers.
• Ability to analyse performance information, collaborate with services / creatively secure appropriate services, and identify improvements in delivery.
• Sound decision-making and problem-solving abilities, particularly in complex care situations.
• Commitment to person-centred, safe, and high-quality care aligned to Care Inspectorate standards and Health and Social Care Standards.
• Ability to work under own initiative, manage competing demands, prioritise workload effectively, and adapt to changing service needs.
• High level of professionalism, confidentiality, and adherence to equality and dignity at work principles.
• You must have a valid UK driving licence as this post requires you to travel to a variety of locations across Perth and Kinross.

Our values and behaviours influence our work and support us in the delivery of our key priorities. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours.

Find out more about Perth & Kinross Council and you could soon be joining our team! Here’s what we can offer you:

• A generous annual leave package 6 days public holiday and an additional discretionary day.
• Eligibility to join our pension scheme.
• Family friendly and positive work/life balance policies such as Flexible Working, Maternity, Paternity & Adoption leave, time off for volunteering and our Wellbeing Framework.
• Access to a range of benefits.
• Paid SSSC annual membership for relevant positions.

We recognise there can be benefits to flexible working and where individual jobs allow, we seek to support this. You are encouraged to discuss potential options with the recruiting manager, if this is of interest to you. A healthy work-life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development.

This role requires you to be registered with the Scottish Social Services Council (SSSC); if you are not yet registered, you can still apply, as long as you are willing to apply for registration within 3 months of starting with us and be registered within 6 months.

For purposes of connection and collaboration with colleagues and with the community we serve, our full-time employees work on site for a minimum of 2 days per week with the arrangements for part-time employees being agreed on a basis which will ensure that they benefit to an equivalent degree.

We are committed to being a more inclusive employer - to ensure we can consider any reasonable adjustments, please either contact the recruiting manager to discuss any individual circumstances, discuss at interview or, if you prefer, after any conditional offer is made.

We would love to hear from you and would encourage you to get in touch with Jennifer Shaw, South QMO, Jackie Milne, Perth City QMO, or Lee Allan, North QMO to find out more.

External candidates are required to provide contact details for 2 referees, including email addresses. One of these must be your current or most recent employer. We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the hiring manager above or the Recruitment Team to discuss any reasonable adjustments.

Appointments are based on evidence supplied during the selection process. Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements. That includes welcoming applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

Working with children and/or protected adults is regarded as a regulated role and under the Disclosure (Scotland) Act 2020 you will be required to join the PVG Scheme or undergo a PVG Scheme update check. If you have lived overseas for a period of 12 months or more (continuous or total) within the last 10 years, an Overseas Criminal Record Check will be required. You will be required to provide this check.

A confirmed offer of employment and commencement in the post will be subject to the outcome of the above-mentioned mandatory pre-employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post.