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For Companies At a Glance
- Tasks: Support staff with tech issues and manage hardware/software installations.
- Company: Join a local authority's IT & Digital Services team in West London.
- Benefits: Earn £175-£225 per day, with potential for ongoing work.
- Why this job: Get hands-on experience with new tech and make a real impact in the community.
- Qualifications: Must have troubleshooting skills and a valid driving license.
- Other info: Role involves site visits and is subject to vetting checks.
The predicted salary is between 35000 - 52500 £ per year.
Workplace IT Engineer 2nd – Line Support– Ongoing Temp – £174 per day PAYE or £225 per day (Umbrella Rate)
Local Authority is seeking a Workplace IT Engineer to joint their IT & Digital Services department their West London offices.
This is an ongoing temporary position to start ASAP and will pay £174 per day PAYE or £225 per day (Umbrella)
This is a site based role and will involve working across locations withing the borough. Driving license is essential.
The Workplace IT Engineer will provide 2nd line support and delivery of workplace technology support to staff, including provision of hardware, software and support. They will resolve 1st and 2nd line issues at council sites, via drop-ins or using telephony and remote-control functions.
The ideal Workplace IT Engineer will have the following knowledge, skills and experience:
Workplace IT Engineer employer: Pertemps
Contact Detail:
Pertemps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace IT Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description. Understanding workplace technology support, including hardware and software troubleshooting, will give you an edge during interviews.
✨Tip Number 2
Highlight your experience with 1st and 2nd line support in your conversations. Be ready to discuss specific examples where you've resolved issues effectively, as this will demonstrate your hands-on skills.
✨Tip Number 3
Since driving is essential for this role, ensure you mention your driving licence status early on. If you have experience working across multiple locations, share that too, as it shows your flexibility and readiness for the job.
✨Tip Number 4
Prepare to discuss your ability to work collaboratively with other teams. The role requires adapting to various digital services, so showcasing your teamwork skills will be crucial in making a strong impression.
We think you need these skills to ace Workplace IT Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly in troubleshooting and backend analysis. Emphasise any previous roles where you provided workplace technology support or worked with digital services teams.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements of the Workplace IT Engineer role. Mention your ability to adapt to new technologies and your experience with hardware and software support, as well as your skills in managing escalations.
Showcase Relevant Skills: In your application, clearly outline your technical skills, such as experience with cabling, device installation, and print service management. Highlight your problem-solving abilities and any experience working with VIPs or handling escalations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT role.
How to prepare for a job interview at Pertemps
✨Showcase Your Technical Skills
Be prepared to discuss your troubleshooting abilities and backend analysis experience. Bring examples of past issues you've resolved, particularly in a workplace setting, to demonstrate your technical expertise.
✨Demonstrate Adaptability
Highlight your ability to work collaboratively with different teams. Share instances where you successfully adapted to new technologies or processes, as this role requires working closely with other Digital services teams.
✨Discuss Project Involvement
Talk about any previous experience you have with technology projects. Whether it’s installing devices or managing escalations, showing that you can contribute to project work will be beneficial.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as managing VIP escalations or resolving print service issues. Practising these scenarios can help you articulate your thought process during the interview.
