Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support business clients by managing orders and providing solutions to queries.
- Company: Established manufacturing company with a professional environment.
- Benefits: Competitive pay of £12.70 per hour and temp to perm opportunity.
- Why this job: Build strong client relationships and develop your skills in a supportive role.
- Qualifications: Experience in customer service and excellent communication skills required.
- Other info: Consistent weekday hours with opportunities for career progression.
The predicted salary is between 11 - 14 £ per hour.
Pertemps Wolverhampton are recruiting a Customer Service Advisor to join a well-established manufacturing company based in Wolverhampton. This role is ideal for someone who enjoys supporting business-to-business clients, building strong relationships, and ensuring smooth operations across sales, orders, and customer queries — with a clear temp to perm opportunity.
Job Details
- Position: Customer Service Advisor (B2B)
- Location: Wolverhampton
- Contract: Temp to Perm
- Hours: Monday to Friday, 8:00 AM – 5:00 PM
- Pay Rate: £12.70 per hour
What You’ll Be Doing
- Acting as the main point of contact for business clients
- Managing customer orders, enquiries, and accounts
- Liaising with sales, production, and logistics teams to ensure smooth operations
- Providing timely and professional solutions to customer issues
- Maintaining accurate records and documentation in company systems
- Building strong, long-term client relationships
- Communicating effectively with clients via phone and email
What We’re Looking For
- Proven experience in customer service, ideally B2B
- Excellent communication skills and professional phone manner
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Strong organisational skills and attention to detail
- Ability to work independently and as part of a team
- Driving licence and own vehicle is a bonus
Why Apply?
- Work for a professional manufacturing company
- Temp to perm opportunity
- Competitive hourly pay £12.70
- Full-time, consistent 8:00 AM – 5:00 PM weekday hours
- Opportunity to develop skills and progress in a business support role
Customer Service Advisor in Wolverhampton employer: Pertemps
Contact Detail:
Pertemps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Wolverhampton
✨Tip Number 1
Get to know the company before your interview. Research their values, products, and recent news. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, make sure you can articulate your thoughts clearly and confidently. Try mock interviews with friends or family to get comfortable.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and keen to learn more about the role and the company. Think about what you want to know regarding their customer service approach or team dynamics.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar. Plus, it’s a great way to reiterate your enthusiasm for the position.
We think you need these skills to ace Customer Service Advisor in Wolverhampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in a B2B context. We want to see how you've built relationships and managed client queries in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this Customer Service Advisor role. Share specific examples of how you've provided solutions and maintained client satisfaction.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your professional phone manner and email etiquette. We love clear and concise writing, so keep it friendly yet professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pertemps
✨Know the Company Inside Out
Before your interview, do some research on the manufacturing company. Understand their products, values, and the specific challenges they face in customer service. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your B2B Experience
Since this role focuses on business-to-business interactions, be ready to discuss your previous experience in customer service. Prepare examples of how you've successfully managed client relationships and resolved issues, highlighting your communication skills and professionalism.
✨Demonstrate Organisational Skills
As a Customer Service Advisor, you'll need to juggle multiple tasks. Bring examples of how you've effectively organised your workload in past roles. You might even want to mention any tools or methods you use to keep track of orders and customer queries.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.
