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For Companies At a Glance
- Tasks: Coordinate customer orders and support field engineers to ensure smooth operations.
- Company: Join a growing business with a dynamic operations team.
- Benefits: Competitive salary, supportive work environment, and opportunities for career growth.
- Why this job: Be the key contact for customers and make a real difference in their experience.
- Qualifications: Experience in operations or coordination, strong communication, and organisational skills.
- Other info: Fast-paced role with a focus on teamwork and problem-solving.
The predicted salary is between 22000 - 30000 £ per year.
A growing business is looking for an Operations Administrator to join their busy operations team. The role involves coordinating customer orders from start to finish. You’ll work closely with internal teams, customers and field based engineers to keep daily operations running efficiently. This is a varied position where strong organisation, communication and problem solving skills are essential.
Key Responsibilities
- Manage customer orders from initial booking through to aftercare
- Coordinate schedules and allocate work to field based engineers
- Act as the main point of contact for customers
- Handle aftercare enquiries and support with resolving issues
- Maintain accurate job records
- Ensure customers receive clear communication and a high standard of service throughout
- Support the wider team to meet deadlines and targets
What You’ll Need
- Experience in operations, planning, scheduling or coordination
- Confident working with field-based engineers
- Strong organisational and time management skills
- Excellent communication and customer service ability
- High attention to detail and accuracy in admin tasks
Operations Administrator in Willenhall employer: Pertemps
Contact Detail:
Pertemps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator in Willenhall
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to operations administration. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring a portfolio of your past work or examples of how you've successfully managed customer orders and schedules. This will demonstrate your ability to handle the role effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations Administrator in Willenhall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations, planning, and scheduling. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Operations Administrator role. Share specific examples of how you've coordinated customer orders or worked with teams in the past.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly. Whether it’s in your CV or cover letter, we want to see that you can keep customers informed and happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Pertemps
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Administrator role. Familiarise yourself with the key responsibilities like managing customer orders and coordinating schedules. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since strong organisation is crucial for this role, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly.
✨Communicate Clearly and Confidently
As the main point of contact for customers, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with discussing your experiences and answering questions.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you handle challenges or resolve issues. Think of specific situations where you’ve had to troubleshoot or find solutions, especially in a customer service context. This will showcase your problem-solving skills and ability to maintain high standards of service.
