Site Performance Manager in Ware

We are looking for a Site Performance Manager to join Thames Water permanently. You will be working at Rye Meads STW, where you will be responsible for the day-to-day running of the site, along with managing a multi-skilled team of up to 15 technicians. You will be based at Rye Meads STW, but will require travel to other sites occasionally for training, making a driving license and car ownership essential. You will work 36 hours a week, Monday to Friday, along with participating in an out-of-hours rota for escalations and advice, for which you will receive additional payments.

Responsibilities

• You will effectively lead the Health & Safety culture of the team, as well as drive and create an environment where good practices are a way of everyday life and total compliance is adhered to.
• Drive improvements in the operations of your sites and the assets within them, looking at ways to change what we do for the better of all parties, mainly our customers and the environment.
• Drive the team to achieve optimal performance in terms of work management, along with being responsible for developing the team and introducing new skills and Health & Safety Awareness.
• Manage the budgetary and financial activities of the team and drive efficiencies into the overall operational budget.
• Ensure exceptional service to our customers with early personal interventions as required.

Essential criteria

• Previous experience managing operational staff with a proven track record of engaging and developing their team, ideally with field-based members within the utility industry.
• Able to demonstrate a strong focus on continuous improvement.
• Used to taking the lead and achieving results, ideally within a similar industry.
• Possesses significant process management experience and knowledge with strong skills in operations, Health and Safety and Finance.
• Strong understanding of health and safety legislation.
• Competent in using IT equipment/systems and able to interpret complex Excel spreadsheets.
• Financial management skills and commercial awareness to demonstrate identifying and achieving financial efficiencies.
• A full, valid driving licence is needed.

What’s in it for you?

• Offering a salary between £46,000 and £59,000 per annum, depending on skills and experience.
• Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (Plus bank holidays).
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.