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- Tasks: Assist customers face-to-face and over the phone, providing excellent service and product advice.
- Company: Join a respected company in Edinburgh with a friendly team atmosphere.
- Benefits: Earn £13.60 per hour with Monday to Friday shifts and a permanent contract.
- Why this job: Be the go-to person for customers and make a real difference in their experience.
- Qualifications: Sales experience preferred but training provided; must be enthusiastic and customer-focused.
- Other info: Great opportunity to build relationships and develop your skills in a supportive environment.
Location: Edinburgh
Salary: £13.60 per hour
Shifts: Monday to Friday 9am-4pm
Contract: Permanent
We are currently seeking a Trade Counter Assistant to join our esteemed client in Edinburgh. The successful candidate will be responsible for developing new business and maintaining existing relationships with our customers.
Responsibilities and Duties
- Dealing with customers face to face and over the telephone
- Giving excellent customer service and sound product advice
- Purchasing materials and managing stock levels for the category
- Taking a proactive approach to sales, using every opportunity to make or increase a sale
Qualifications and Skills
- Sales experience within a merchant environment is preferable although training will be given to the right candidate
- Confident when dealing with customers
- The ability to build great customer relationships
- A good telephone manner, excellent communication and interpersonal skills
- Computer literate
Trade Counter Assistant employer: Pertemps
Contact Detail:
Pertemps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and customer service approach. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with customers face to face and over the phone, think of scenarios where you can demonstrate your ability to handle queries and provide sound advice. Role-playing with a friend can really help!
✨Tip Number 3
Show off your enthusiasm! When you meet potential employers, let your positive attitude shine through. Smile, engage with them, and express your eagerness to contribute to their team. People love working with those who are genuinely excited about the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the position.
We think you need these skills to ace Trade Counter Assistant
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond for customers in the past, so share those stories!
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the Trade Counter Assistant role. Mention specific skills that match the job description.
Be Enthusiastic!: Let your passion shine through in your application. We’re looking for someone with a positive attitude, so don’t be shy about showing us why you’re excited about this opportunity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pertemps
✨Know Your Products
Before the interview, take some time to research the products and services offered by the company. Being able to discuss specific items or categories will show your enthusiasm and readiness to provide sound product advice to customers.
✨Practice Your Customer Service Skills
Since the role involves face-to-face interaction with customers, practice common customer service scenarios. Think about how you would handle difficult situations or questions, and be ready to demonstrate your excellent communication skills during the interview.
✨Show Your Sales Savvy
Prepare examples from your past experiences where you successfully increased sales or built strong customer relationships. This will help you illustrate your proactive approach to sales, which is key for this position.
✨Be Enthusiastic and Positive
Your attitude can make a big difference in an interview. Show your enthusiasm for the role and the company, and let your positive energy shine through. Remember, they’re looking for someone who can create a welcoming atmosphere for customers!
