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For Companies At a Glance
- Tasks: Be the friendly voice for customers, handling enquiries and supporting the order process.
- Company: Join a supportive team in Shirley with a focus on customer service.
- Benefits: Earn £12.50 – £13.00 per hour with potential for permanent role.
- Why this job: Kickstart your career in a dynamic environment with immediate start opportunities.
- Qualifications: Strong communication skills and previous customer service experience preferred.
- Other info: Enjoy a friendly workplace with room for growth and development.
Overview
Customer Service Administrator – Shirley | £12.50 – £13.00 per hour | Immediate Start | Temp to Perm Opportunity
Are you an organised and confident communicator with strong customer service skills? Our client in Shirley is seeking a Customer Service Administrator to join their busy team on a temporary basis, with the potential to become permanent.
The Role
As a Customer Service Administrator, you will be the first point of contact for customers and stakeholders, handling enquiries by phone and email in a professional and friendly manner. You’ll play a key role in supporting the order process and ensuring excellent service delivery.
Key Responsibilities
- Answering inbound calls and responding to customer emails
- Handling queries relating to orders and providing timely updates
- Liaising with stakeholders and customers to resolve issues efficiently
- Updating systems accurately and maintaining clear communication records
- Supporting general administration within the customer service team
About You
- Excellent telephone manner and communication skills (written and verbal)
- Confident speaking with customers and stakeholders at all levels
- Strong organisational skills with attention to detail
- Previous customer service or administration experience preferred
- Proficient in Microsoft Office and general IT systems
What’s on Offer
- £12.50 – £13.00 per hour (depending on experience)
- Immediate start available
- Potential to become a permanent role for the right candidate
- Supportive and friendly working environment
📍 Location: Shirley
If you’re a customer-focused administrator looking for your next opportunity, apply today to be considered for an immediate start!
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Temporary Customer Service Administrator employer: Pertemps
Contact Detail:
Pertemps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Customer Service Administrator
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they do will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer queries, being able to articulate your thoughts clearly and confidently is key. Try role-playing with a friend or family member.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows that you're engaged and keen to learn more about the team and the role. Plus, it gives you a chance to see if it's the right fit for you!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces during the hiring process!
We think you need these skills to ace Temporary Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and organisational skills. We want to see how you’ve handled similar roles before, so don’t be shy about showcasing your achievements!
Craft a Friendly Cover Letter: Your cover letter is your chance to show off your personality! Keep it professional but friendly, and explain why you’re excited about the Customer Service Administrator role with us at StudySmarter.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, just like you’ll be using in the role!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application!
How to prepare for a job interview at Pertemps
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Administrator role. Familiarise yourself with the key responsibilities like handling enquiries and supporting the order process. This will help you demonstrate your knowledge and enthusiasm during the conversation.
✨Show Off Your Communication Skills
Since this role requires excellent communication skills, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer queries in the past. This will showcase your ability to communicate effectively with customers and stakeholders.
✨Demonstrate Your Organisational Skills
Being organised is crucial for a Customer Service Administrator. Think of specific instances where your organisational skills made a difference, whether it was managing multiple tasks or keeping records up to date. Sharing these examples will highlight your attention to detail.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the team and the company culture. Asking insightful questions shows your interest in the role and helps you determine if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer!
