Technical Account Manager

Redditch Full-Time No home office possible

The company is an established and leading manufacturer of products and systems to various industries such as defence, rail, automotive and marine.

They are seeking to recruit a Sales Engineer for their operations in the Redditch area.

Salary – £35-£45k per annum.

Hours of work are; Monday to Thursday 7.30am to 4.30pm and Friday 7.30am to 1.30pm.

Benefits include, private medical insurance, employee discounts, staff social events, free parking.

The main responsibility of the role is to carry out effective technical account management, accurate quotations and technical drawing support. Ideally the role will require a candidate with a strong technical engineering background with strong experience of CAD software and great communications skills.

Responsibilities and duties are as follows

Be the primary contact for assigned customer accounts, continuously ensuring customer satisfaction and able to retain existing clients.

Understanding of client requirements, applications and extensive technical engineering support.

Preparation detailed quotations based on client specifications and project scope.

Ensure quotations are in line with company pricing structure.

Monitoring account performance and to identify the opportunities for growth.

Follow up support on quotations.

Create and modify CAD technical drawings.

Co-ordinate internally with engineering, production and logistics teams to ensure smooth and accurate delivery of solutions.

Experience and qualifications for the role are as follows

Proven experience in a technical engineering role such as sales engineer, project manager, technical sales etc.

Sound CAD expertise.

Proficient in Microsoft Office.

Strong interpersonal / communications skills – able to carry out presentations internally and externally.

Pro-active approach and good problem solver.

Able to visit client sites (approx once a month) and travel when required.

Any experience of ERP/CRM systems will be advantageous.

The company are based in Redditch so is commutable from Birmingham, Bromsgrove, Alcester, Solihull, Worcester, Droitwich, Dudley, Stratford upon Avon, Evesham.

Please apply now to be considered for the vacancy!

The role is being advertised on behalf of Pertemps who operate as a recruitment agency.