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For Companies At a Glance
- Tasks: Build strong customer relationships and process orders efficiently.
- Company: Expanding business located at Gatwick with a supportive team.
- Benefits: Competitive salary, 25 days holiday, free parking, and comprehensive training.
- Why this job: Join a dynamic team and kickstart your career in customer service.
- Qualifications: Experience in order processing and strong customer service skills required.
- Other info: Clear progression opportunities and interviews starting in January.
The predicted salary is between 23000 - 29000 £ per year.
Fantastic opportunity for a detail-driven Customer Service Administrator to join an expanding business, based at their Gatwick offices. You will be responsible for building strong relationships with existing customers, processing orders, and ensuring the smooth running of customer accounts.
What’s on offer:
- £27,000 – £29,000 per annum (DOE)
- Monday to Friday, 8:30am – 5:30pm
- 25 days holiday plus bank holidays
- Free onsite parking
- Comprehensive training and clear progression opportunities across the business
Key Duties:
- Processing customer orders via phone and email
- Promoting additional products and services to maximise customer spend
- Quoting new customer enquiries and following up to convert them into orders
- Handling and escalating customer queries where required
Key Skills & Experience:
- Previous order processing experience, ideally working with product codes
- Strong customer service skills within a B2B environment
- Excellent attention to detail
- Proficient IT skills
Interviews will commence in the first week of January, so if you are looking to start 2026 with a new and exciting challenge, get in touch to find out more.
Customer Service Administrator in Redhill employer: Pertemps
Contact Detail:
Pertemps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Redhill
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want to sound confident and articulate when discussing our previous experience and how it relates to the Customer Service Administrator role.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about their customer service strategies or how they handle customer queries shows that we’re proactive and engaged. Plus, it gives us a chance to see if the company is the right fit for us.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can go a long way in leaving a positive impression. It shows our enthusiasm for the role and keeps us on their radar as they make their decision.
We think you need these skills to ace Customer Service Administrator in Redhill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your order processing experience and customer service skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Administrator role. We love seeing enthusiasm and a genuine interest in our company, so let your personality come through.
Show Off Your Attention to Detail: Since this role requires excellent attention to detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so show us you’ve got that covered!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Pertemps
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to discuss your previous experiences. Think about specific examples where you’ve successfully handled customer queries or processed orders, as this will show your understanding of the role.
✨Familiarise Yourself with the Company
Do a bit of research on the company and its products. Understanding their services and how they operate will help you answer questions more effectively and demonstrate your genuine interest in the position.
✨Prepare for Common Questions
Anticipate questions related to order processing and customer relationship management. Prepare answers that highlight your attention to detail and IT proficiency, as these are key skills for the role.
✨Show Enthusiasm and Positivity
During the interview, let your passion for customer service shine through. A positive attitude can make a big difference, so express your eagerness to contribute to the team and grow within the company.
