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- Tasks: Lead risk assessments and support teams to ensure safe water services.
- Company: Join the UK's largest water and wastewater company making a real impact.
- Benefits: Competitive salary, generous holiday, pension scheme, and health perks.
- Why this job: Make a difference in millions of lives while protecting our planet's water.
- Qualifications: STEM background or operational experience preferred; GIS skills are a plus.
- Other info: Flexible hybrid working and a commitment to diversity and inclusion.
The predicted salary is between 34820 - 45000 £ per year.
This role offers a great opportunity to play a key part in how we manage and protect our clean water network. You’ll be supporting operational teams, helping to assess risks, and making sure our customers receive a reliable and safe service every day.
What you’ll be doing as an Operational Technical Lead:
- Taking ownership of the hydraulic system risk assessment process for repair and maintenance activities.
- Supporting and guiding Risk Analysts, helping them develop their technical capability.
- Providing clear operational direction during risk assessments and ensuring high-quality outcomes.
- Using data to analyse system performance and prepare reports for internal stakeholders.
- Working with colleagues across Operations to meet service levels and regulatory expectations.
- Identifying improvements and contributing to new ways of working.
- Helping colleagues understand risks and sharing technical knowledge across the business.
Standard hours: 9 am to 5 pm or 8 am to 4 pm.
Base Location: Hybrid, three days per week in Kemble Court, Tuesday to Thursday, with the remaining days from home.
What you should bring to the role:
- Operational experience or a background in a STEM or water-related discipline would be an advantage, though not essential; candidates coming from NST, Leakage, Field Operations, Network Management Centre environments or with GIS analysis experience may also be well suited to this role.
- Strong IT skills with the ability to analyse qualitative and quantitative data.
- Clear communication skills and confidence engaging with a wide range of stakeholders.
- Ability to work under pressure, prioritise tasks and meet deadlines.
- Experience using GIS mapping systems is really important for this role.
- Knowledge of SCADA telemetry, Salesforce, PI/Aorta and good Excel/PowerPoint skills would be helpful, but if you don’t have all of these, we’re happy to provide training.
What’s in it for you?
- Competitive salary from £34,820 to £45,000 per annum, depending on skills and experience.
- 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays).
- Generous Pension Scheme through AON.
- Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive.
Learn more about our purpose and values.
Working at Thames Water:
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family.
Why choose us? Learn more.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Operational Technical Lead in Reading employer: Pertemps
Contact Detail:
Pertemps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Technical Lead in Reading
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those already working at Thames Water. A friendly chat can go a long way, and who knows, they might even put in a good word for you!
✨Tip Number 2
Prepare for your interview by brushing up on your technical knowledge related to hydraulic systems and GIS mapping. We want to see your passion and expertise shine through, so don’t hold back on showcasing your skills!
✨Tip Number 3
Show us your problem-solving skills! Be ready to discuss how you've tackled challenges in the past, especially in operational settings. We love candidates who can think on their feet and come up with innovative solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Thames Water family!
We think you need these skills to ace Operational Technical Lead in Reading
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills that match the Operational Technical Lead role. We want to see how your background aligns with our mission to manage and protect our clean water network.
Showcase Your Technical Skills: Don’t forget to mention any experience you have with GIS mapping systems, SCADA telemetry, or data analysis. We’re keen on candidates who can demonstrate strong IT skills and a knack for analysing both qualitative and quantitative data.
Communicate Clearly: Use clear and concise language in your application. We value strong communication skills, so make sure your writing reflects your ability to engage with a wide range of stakeholders effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company there!
How to prepare for a job interview at Pertemps
✨Know Your Hydraulic Systems
Make sure you brush up on your knowledge of hydraulic systems and risk assessment processes. Be prepared to discuss how you would approach assessing risks in the clean water network, as this will show your understanding of the role's core responsibilities.
✨Showcase Your Data Skills
Since data analysis is key for this position, come ready to talk about your experience with qualitative and quantitative data. If you've used GIS mapping systems or SCADA telemetry before, be sure to highlight those experiences and how they can benefit the team.
✨Communicate Clearly
This role involves engaging with a wide range of stakeholders, so practice articulating your thoughts clearly and confidently. Think of examples where you've successfully communicated complex information to non-technical audiences, as this will demonstrate your communication skills.
✨Be Ready to Discuss Improvements
Prepare to share ideas on how you could identify improvements within the operational processes. Think about innovative ways of working that you've implemented in the past and how they could apply to Thames Water’s operations.
