Planned Maintenance Optimisation Specialist - BHS

We are looking for a Planned Maintenance Optimisation Specialist – BHS.

The role is responsible for owning all aspects of the Blockage Hotspot programme. You’ll lead the creation, tendering, and delivery of the programme, ensuring it stays on time and within budget. You\’ll manage all costs and payments in line with approved methodologies and maintain strong relationships with internal teams, contractors, and finance. The role also includes identifying opportunities to improve processes and drive continuous improvement.

What you will be doing as a Planned Maintenance Optimisation Specialist – BHS

• Manage the BHS programme to deliver the correct surveys and cleaning within the programme.
• Ensure that the contractors understand the TW requirements and work to the TW guidelines, in particular for Health and Safety.
• Work with the Operations Data – Capacity and Insights team to create the annual work pack for Blockage Hotspots.
• Engage with Finance to obtain funding for the programme, raise relevant Purchase Orders and work with the Commercial and Contracts teams to ensure that all costs are controlled.
• Create and maintain a quality management framework that can be used to report programme performance; identify trends in good and poor performance and data capture, to share best practices and develop solutions to address poor performance.
• Prepare weekly and monthly performance reports to the Performance Manager, Maintenance and Data Quality and other senior Managers as required.
• Ensure that all people and HR processes are adhered to and support the Team to adhere to the same processes, also ensuring that regular performance and personal development meetings are held.

To thrive in this role, the essential criteria you’ll need are:

• Excellent knowledge of Purchasing and Invoicing.
• Experience of managing programmes of work.
• Strong leadership skills.
• Strong communication, stakeholder management, and problem‑solving skills.
• Proven track record of continuous improvement.
• Good analytical, problem‑solving, reasoning and negotiating skills.
• Good data analysis skills with high levels of attention to detail and accuracy.

What’s in it for you?

• Offering a salary up to £53,000 per annum depending on skills and experience.
• 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Pension Scheme through AON.
• Performance‑related pay plan directly linked to company performance measures and targets.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Ongoing performance development reviews to help you be your best and identify growth opportunities.
• Performance‑related pay plan directly linked to company performance measures and targets.

Find out more about our benefits and perks.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.