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- Tasks: Assist customers with repairs enquiries and provide top-notch service in a fast-paced environment.
- Company: Local authority service provider with a commitment to community support.
- Benefits: Earn £25 per hour for 22.5 hours weekly, plus hybrid working after training.
- Why this job: Join a dynamic team and make a difference in your community while gaining valuable experience.
- Qualifications: Strong customer service skills and previous local authority experience required.
- Other info: Full-time training for 4 weeks to set you up for success.
The predicted salary is between 13 - 16 £ per hour.
A local authority service provider is seeking a Part-Time Repairs Customer Service Agent to join their busy repairs team. This role offers a hybrid working model after training.
Candidates must have strong customer service experience and the ability to handle enquiries in a fast-paced environment. A commitment to a 4-week full-time training is essential, and previous experience within a local authority is required.
Pay is £25 per hour for 22.5 hours weekly.
Part-Time Repairs Customer Service Agent - Hybrid employer: Pertemps
Contact Detail:
Pertemps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Repairs Customer Service Agent - Hybrid
✨Tip Number 1
Make sure you know the ins and outs of customer service! Brush up on your skills and be ready to showcase how you've handled enquiries in fast-paced environments before. We want to see that you can keep your cool under pressure!
✨Tip Number 2
Research the local authority and their repairs team. Understanding their values and services will help you tailor your responses during interviews. We love candidates who show genuine interest in what we do!
✨Tip Number 3
Practice common interview questions related to customer service. Think about specific examples from your past experiences that highlight your problem-solving skills. We appreciate when candidates come prepared with real-life scenarios!
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, it shows us you're keen and tech-savvy, which is a big plus in this role!
We think you need these skills to ace Part-Time Repairs Customer Service Agent - Hybrid
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your strong customer service experience in your application. We want to see how you've handled enquiries in fast-paced environments before, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention your previous experience within a local authority and how it relates to the position of Repairs Customer Service Agent.
Commit to Training: Since a commitment to a 4-week full-time training is essential, make sure to express your willingness to fully engage in this process. We value candidates who are ready to learn and grow with us!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and get you started on your journey with StudySmarter!
How to prepare for a job interview at Pertemps
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled difficult enquiries in the past, especially in a fast-paced environment. This will show that you understand the demands of the role.
✨Familiarise Yourself with Local Authority Operations
Since previous experience within a local authority is required, do some research on how they operate. Understanding their processes and challenges will help you answer questions more effectively and demonstrate your commitment to the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to think on your feet or resolve conflicts, and be ready to explain your thought process and the outcome.
✨Show Enthusiasm for Hybrid Working
As this role offers a hybrid working model, express your enthusiasm for this flexibility. Share any previous experiences you have with remote work and how you manage your time effectively, as this will highlight your adaptability and self-discipline.
