Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage housing services and support community development in vibrant neighbourhoods.
- Company: Join a dedicated team focused on creating safe and welcoming communities.
- Benefits: Competitive hourly rate, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real difference in residents' lives while enhancing your skills in housing management.
- Qualifications: Experience in social housing and strong communication skills are essential.
- Other info: Dynamic role with the chance to engage with diverse communities and improve local living conditions.
The predicted salary is between 16 - 24 £ per hour.
Location: Okehampton / Tavistock / Cullompton
Hours: 37 hours per week, Monday–Friday
Contract: Fixed term until April 2026
Salary: £20.05 per hour
About the Role
We are seeking a proactive and experienced Housing Officer to manage a defined neighbourhood patch. Acting as the primary relationship manager for residents, you will deliver high-quality front‑line housing services, manage tenancy matters, and help maintain safe, welcoming communities. You will work closely with internal teams and external partners, support new housing developments, and play a key role in resident engagement and neighbourhood sustainability.
Key Responsibilities
- Deliver outstanding customer service, responding to tenancy queries and permissions
- Conduct tenancy sign‑ups, viewings, and ensure compliance with tenancy agreements
- Manage tenancy breaches, including safeguarding concerns
- Oversee estate standards and service contracts to ensure value for money
- Promote resident engagement and support community development initiatives
- Work collaboratively to maintain positive neighbourhood environments
About You
- Experience in social housing, including tenancy, estate, and housing management
- CIH Level 4 qualification (or willingness to work towards)
- Strong interpersonal and communication skills
- Excellent organisational skills and ability to manage competing priorities
- A strong customer focus with a drive to improve satisfaction
- A full UK driving licence and access to a suitable vehicle
Additional Information
This role involves working with vulnerable individuals. An enhanced DBS check will be required as part of the recruitment process.
INTERVIEW
The client is keen to fill this role quickly, so if it is of interest, don’t delay in sending your CV over to us so we can put your name forward for interview stage. For more information call Carol 07375412872.
Neighbourhoods Housing Officer in Okehampton employer: Pertemps
Contact Detail:
Pertemps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhoods Housing Officer in Okehampton
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the company and the specific neighbourhoods they manage. Be ready to discuss how your experience aligns with their needs, especially around community engagement and tenancy management.
✨Tip Number 3
Show off your soft skills! As a Neighbourhoods Housing Officer, communication is key. During interviews, highlight your interpersonal skills and how you've successfully managed relationships with residents in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in their communities.
We think you need these skills to ace Neighbourhoods Housing Officer in Okehampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing and any relevant qualifications. We want to see how your skills match the role of Neighbourhoods Housing Officer, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering high-quality housing services and how you can contribute to maintaining safe, welcoming communities. Let us know what makes you the perfect fit!
Showcase Your Interpersonal Skills: As a Housing Officer, strong communication is key. In your application, highlight examples of how you've successfully managed relationships with residents or worked collaboratively with teams. We love to see those people skills in action!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get you in the running for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Pertemps
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing and tenancy management. Familiarise yourself with the key responsibilities listed in the job description, like managing tenancy breaches and promoting resident engagement. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Interpersonal Skills
As a Neighbourhoods Housing Officer, strong communication is key. Prepare examples from your past experiences where you've successfully managed relationships or resolved conflicts. This will demonstrate your ability to engage with residents and work collaboratively with internal teams.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a tenancy breach or engaging with a difficult resident. Think through how you would approach these scenarios beforehand, focusing on your problem-solving skills and customer service approach.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the role or the organisation. This shows your genuine interest and helps you gauge if the company culture aligns with your values, especially regarding community development initiatives.
