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- Tasks: Create and issue invoices, handle billing queries, and ensure data accuracy.
- Company: Join a dynamic Finance Services team in Sunderland.
- Benefits: Full-time hours with a temporary contract and valuable experience.
- Why this job: Gain hands-on experience in finance while delivering excellent customer service.
- Qualifications: 5 GCSEs including English and Maths; A-levels or degree preferred.
- Other info: Collaborative team environment with opportunities for skill development.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a detail-oriented and customer-focused Billing Assistant to join our Finance Services team. This role is responsible for the accurate creation and issue of all invoice types (excluding DUoS invoices), supporting billing queries, and ensuring high standards of data accuracy and customer service.
Key Responsibilities
- Create and issue invoices across all invoice types (excluding DUoS invoices)
- Input, manipulate and validate financial data accurately
- Assist with internal and external invoice queries via telephone and email
- Produce reports to monitor invoice volumes and values
- Monitor customer risk and escalate concerns where appropriate
- Deliver excellent customer service and work collaboratively with colleagues
Skills & Competencies
- Strong attention to detail with a high level of accuracy
- Good IT skills, including experience using financial systems and MS Office (particularly Excel and Outlook)
- Effective customer service skills, both written and verbal
- Strong planning and organisational skills, with the ability to manage high volumes of work and meet deadlines
- Ability to prioritise workloads and provide clarity and direction where required
- A collaborative approach with the ability to contribute to and support a strong team-working culture
Essential Qualifications
- Minimum of 5 GCSEs (or equivalent) including English and Maths at Grade C / 4 or above (or equivalent)
Desirable Qualifications
- A-levels or a degree in a numerate subject
- NVQ or other financial/business qualifications
- Understanding of financial receipting and reconciliation
If this vacancy is of interest, please apply direct or send your CV to.
Billing Assistant in North Shields employer: Pertemps
Contact Detail:
Pertemps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Assistant in North Shields
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your skills and experiences confidently.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or team dynamics. It shows you're engaged and helps you figure out if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen on joining our team.
We think you need these skills to ace Billing Assistant in North Shields
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your attention to detail and customer service skills. We want to see how your experience aligns with the responsibilities of a Billing Assistant, so don’t be shy about showcasing relevant roles you've had!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Finance Services team. Mention your experience with financial systems and how you handle billing queries – we love a good story!
Show Off Your IT Skills: Since this role requires good IT skills, especially in Excel and Outlook, make sure to mention any relevant experience. If you've worked with financial systems before, let us know how you used them to improve accuracy or efficiency.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Pertemps
✨Know Your Numbers
As a Billing Assistant, you'll be dealing with financial data all the time. Brush up on your numerical skills and be ready to discuss how you've handled invoicing or financial data in the past. It’s a great way to show you’re detail-oriented and can manage numbers accurately.
✨Showcase Your Customer Service Skills
This role requires effective customer service skills, so think of examples where you've successfully resolved queries or provided excellent service. Be prepared to share specific situations during the interview that highlight your ability to communicate clearly and help customers.
✨Familiarise Yourself with Financial Systems
Make sure you’re comfortable discussing any financial systems you've used before, especially Excel and Outlook. If you have experience with invoicing software, mention it! This shows you’re tech-savvy and ready to hit the ground running.
✨Demonstrate Team Spirit
Since collaboration is key in this role, think of times when you’ve worked well in a team. Be ready to explain how you contribute to a positive team culture and support your colleagues, as this will resonate well with the hiring team.
