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- Tasks: Process customer orders and support the Service & Maintenance Team with admin tasks.
- Company: Join a dynamic team focused on excellent customer service.
- Benefits: £26,000 salary, 30 days holiday, performance bonus, and private healthcare.
- Why this job: Be part of a fast-paced environment where your organisational skills shine.
- Qualifications: Experience in a service team and proficiency with CRM systems required.
- Other info: Full training provided with opportunities for career progression.
The predicted salary is between 23400 - 28600 £ per year.
We are seeking a highly organised and proactive administrator to join our client's Service & Maintenance Team. This role involves working closely with the service team to process customer orders, manage CRM data, handle GRs, and generate basic non-technical quotations. The role is fast-paced and requires the ability to multitask, respond to urgent issues, and work to tight deadlines to ensure our customers remain happy.
Key Duties and Responsibilities:
- Process customer orders accurately in the CRM system.
- Handle Goods Receipts (GRs) and generate basic, non-technical quotations.
- Support the Service & Maintenance team with general administrative tasks as required.
- Maintain accuracy and attention to detail under tight timelines.
- React flexibly to urgent issues or changes in workload.
- Assist with general office duties to ensure smooth operations and excellent customer service.
Skills and Experience Required:
- Previous experience working in a service team environment.
- Proficient with CRM systems and data entry.
- Strong keyboard skills and attention to detail.
- Excellent organisational and multitasking abilities.
- Flexible and proactive approach to work.
- Full driving licence (essential).
Details:
- Salary: £26,000.
- Full-time, office-based role.
- 30 days holiday including statutory (rising to 33 days after 1 year).
- Annual company performance bonus (non-contractual).
- Auto-enrolment pension with a 5% employee contribution; employer contributions funded after 3 years’ service.
- Private healthcare (taxable), critical illness cover, and death-in-service benefit after qualifying period.
- Full training provided for all responsibilities, with opportunities for further development and career progression.
- Modern, well-equipped office and facilities.
- Office hours: 08:00–18:00.
- Location: Woore.
How to Apply:
Applications will only be considered from candidates who meet the essential requirements. For other opportunities, please contact your local branch.
Sales Processor & Administrator – Service & Maintenance Team in Newcastle employer: Pertemps
Contact Detail:
Pertemps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Processor & Administrator – Service & Maintenance Team in Newcastle
✨Tip Number 1
Get to know the company before your interview. Research their values, culture, and recent projects. This will help us tailor our answers and show that we're genuinely interested in being part of the Service & Maintenance Team.
✨Tip Number 2
Practice common interview questions related to administration and customer service. We can even role-play with a friend or family member to boost our confidence and refine our responses.
✨Tip Number 3
Prepare some questions to ask at the end of the interview. This shows our enthusiasm for the role and helps us understand how we can contribute to the team effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that we’re proactive and keen on joining the team.
We think you need these skills to ace Sales Processor & Administrator – Service & Maintenance Team in Newcastle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service teams and CRM systems. We want to see how your skills match the role, so don’t be shy about showcasing your organisational and multitasking abilities!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Service & Maintenance Team. Keep it concise but engaging, and let us know how you can contribute to keeping our customers happy.
Show Off Your Attention to Detail: In this fast-paced role, accuracy is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Pertemps
✨Know Your CRM Inside Out
Since the role involves processing customer orders in a CRM system, make sure you’re familiar with how CRMs work. Brush up on your data entry skills and be ready to discuss any previous experience you have with similar systems.
✨Show Off Your Multitasking Skills
This position requires juggling multiple tasks at once. Prepare examples from your past where you successfully managed several responsibilities simultaneously, especially under tight deadlines. This will demonstrate your ability to thrive in a fast-paced environment.
✨Be Ready for Urgent Scenarios
The job mentions reacting flexibly to urgent issues. Think of a time when you had to handle an unexpected problem quickly. Be prepared to share this story, highlighting your proactive approach and how you ensured customer satisfaction.
✨Attention to Detail is Key
Accuracy is crucial in this role. During the interview, emphasise your attention to detail by discussing specific instances where your meticulousness made a difference. This could be anything from catching an error in a report to ensuring a customer order was processed correctly.
