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- Tasks: Join us as a Medical Administrator, managing prescriptions and ensuring a welcoming environment for patients.
- Company: Pertemps is a leading recruitment agency, connecting talent with top employers in various sectors.
- Benefits: Enjoy a temporary role with flexible hours, competitive pay, and the chance to gain valuable experience.
- Why this job: Make a real impact in healthcare while developing your skills in a supportive team environment.
- Qualifications: Basic DBS check required; customer service experience and strong communication skills are essential.
- Other info: Work Monday to Friday, 08:30am - 17:30pm, earning £12.21 per hour.
Pertemps are currently recruiting for an Administrator to join a leading Medical clinic in Newport. This is a temporary position.
Responsibilities for this Administrator role:
- Meeting and greeting clients, patients, families and other visitors
- Ensuring waiting area remains a calm, welcoming and a clean and tidy environment
- Coordinating repeat prescription requests, ensuring doctors complete these in a timely manner so clients have adequate supplies of medication
- Managing prescriptions across all ADHD medication management services including logging and ensuring there is an audit trail for each prescription
- Processing prescriptions and ensuring adequate communication with clients regarding the progress of their request
- Ensuring printed prescriptions are scanned, uploaded to EMIS, and posted to the client/pharmacy in a timely manner
- Raising invoices for prescriptions as required
- Monitoring the number of prescription requests received and liaising with the team lead to ensure adequate availability of writing slots
- Escalating enquiries from patients in relation to medication including concerns and reports of side-effects
- Liaising with ADHD clinic coordinator in relation to available supply of FP10s, medical equipment supply, service and calibration
- Keeping EMIS up to date with pharmacy, GP and medication details
- Dealing with patient enquiries in relation to their prescription request
- Carrying out audits in relation to the ADHD service and prescription administration
- Ad hoc administrative tasks as required by the service
Requirements for this Administrator role:
- Must have a basic DBS check
- Experience of working within a customer focused administration role
- Excellent interpersonal & judgement skills
- Experience of working to KPI targets and tight deadlines whilst balancing competing priorities within a busy environment
- Ability to work under pressure
- Committed to providing the best quality
- Outstanding communication skills
- Able to establish and maintain productive professional relationships with colleagues
The role:
- This is a temporary role
- Monday - Friday 08:30am - 17:30pm
- £12.21 per hour
If you are interested in this Administrator position, please apply below or get in touch with Amy at Pertemps.
Medical Administrator employer: Pertemps
Contact Detail:
Pertemps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Administrator
✨Tip Number 1
Familiarise yourself with the EMIS system, as it's crucial for managing prescriptions and patient records. Understanding how to navigate this software will give you a significant advantage during the interview.
✨Tip Number 2
Brush up on your knowledge of ADHD medication management services. Being able to discuss specific medications and their administration will demonstrate your commitment and understanding of the role.
✨Tip Number 3
Prepare examples of how you've successfully managed competing priorities in previous roles. This will showcase your ability to work under pressure and meet tight deadlines, which is essential for this position.
✨Tip Number 4
Practice your interpersonal skills by engaging in mock conversations. Since you'll be meeting and greeting clients and patients, being able to communicate effectively and warmly is key to making a great first impression.
We think you need these skills to ace Medical Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-focused administration roles. Emphasise skills such as communication, organisation, and your ability to work under pressure, as these are crucial for the Medical Administrator position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities listed in the job description. Mention your experience with managing prescriptions, liaising with clients, and any relevant administrative tasks you've handled in the past.
Highlight Relevant Skills: In your application, focus on your interpersonal skills and judgement abilities. Provide examples of how you've successfully managed competing priorities and met KPI targets in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at Pertemps
✨Research the Clinic
Before your interview, take some time to research the medical clinic and its services. Understanding their mission, values, and the specific ADHD services they provide will help you tailor your answers and show genuine interest in the role.
✨Prepare for Common Questions
Anticipate questions related to your experience in customer-focused administration roles. Be ready to discuss how you've handled tight deadlines, managed competing priorities, and maintained a calm environment, as these are crucial for the position.
✨Showcase Your Communication Skills
Since the role requires outstanding communication skills, prepare examples that demonstrate your ability to liaise effectively with clients and colleagues. Highlight any experiences where you successfully resolved patient enquiries or escalated concerns.
✨Dress Professionally
First impressions matter! Dress in professional attire that reflects the medical environment. This shows respect for the role and the clinic, and it helps you feel more confident during the interview.
