At a Glance
- Tasks: Assist customers with enquiries and manage direct interactions in a hybrid role.
- Company: Prominent staffing agency with a focus on customer service excellence.
- Benefits: Salary of £25,000, monthly bonuses, and paid qualifications for career progression.
- Why this job: Kickstart your career with the potential to become a Mortgage Advisor!
- Qualifications: Previous customer service experience and strong communication skills required.
- Other info: Exciting opportunity for growth in a supportive environment.
The predicted salary is between 24000 - 26000 £ per year.
A prominent staffing agency is seeking enthusiastic Customer Service Advisors for a hybrid role based in Tees Valley. You will handle customer enquiries, manage direct interactions, and track orders.
Previous customer service experience is essential, along with strong communication and IT skills.
The role offers a salary of £25,000 plus monthly bonuses and the potential to progress into a Mortgage Advisor position with paid qualifications.
Interested candidates can apply through the provided email.
Hybrid Customer Service Advisor — Path to Mortgage employer: Pertemps
Contact Detail:
Pertemps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Advisor — Path to Mortgage
✨Tip Number 1
Make sure you know the ins and outs of customer service! Brush up on your communication skills and be ready to showcase how you've handled customer enquiries in the past. We want to see your enthusiasm shine through!
✨Tip Number 2
Practice makes perfect! Before your interview, do some mock role-plays with a friend or family member. This will help you feel more confident when managing direct interactions during the real deal.
✨Tip Number 3
Don’t forget to highlight your IT skills! Familiarise yourself with common customer service software and tools. We love seeing candidates who are tech-savvy and can adapt quickly to new systems.
✨Tip Number 4
Apply through our website for a smoother process! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Hybrid Customer Service Advisor — Path to Mortgage
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you’re excited about helping customers and making their experience the best it can be!
Highlight Relevant Experience: Make sure to mention any previous customer service roles you've had. We love seeing how your past experiences have prepared you for this hybrid role, so don’t hold back on those details!
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description to show us that you understand what we’re looking for in a Customer Service Advisor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Pertemps
✨Know Your Customer Service Basics
Brush up on your customer service principles. Be ready to discuss how you've handled difficult situations in the past and what strategies you used to ensure customer satisfaction. This will show that you understand the importance of great service.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples where your communication made a difference in resolving an issue or improving a customer's experience.
✨Familiarise Yourself with Mortgage Basics
Even if you're not yet a Mortgage Advisor, having a basic understanding of mortgages can set you apart. Research common terms and processes so you can engage in conversations about the potential career path during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and what success looks like in this role. This shows your genuine interest and helps you assess if it's the right fit for you.