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- Tasks: Be the friendly face of our office while supporting the Pre-Construction team with vital admin tasks.
- Company: Join a dynamic company in Leicester focused on delivering top-notch construction services.
- Benefits: Enjoy a competitive salary, a vibrant work environment, and opportunities for personal growth.
- Why this job: Perfect for those who love multitasking and want to make a real impact in a fast-paced setting.
- Qualifications: Looking for candidates with admin or customer service experience and strong communication skills.
- Other info: This role offers a chance to learn and grow within a supportive team atmosphere.
Location: Leicester
Salary: £26,000
Hours: Full-time
Role Overview
The Pre-Construction Administrator / Front of House will act as the first point of contact for visitors to Head Office, delivering a professional and welcoming experience while providing vital administrative support to the Pre-Construction team. This is a varied and fast-paced role, requiring excellent communication, attention to detail, and strong organisational skills. The successful candidate will thrive in a dual-role environment, balancing reception duties with technical administration, ensuring samples, schedules, and documentation are accurately managed and shared across the business.
Key Responsibilities
- Welcomes and signs in all visitors, ensuring Head Office Health & Safety induction is completed
- Answers and directs incoming telephone calls in a professional manner
- Coordinates meeting room bookings and arranges refreshments or lunches as required
- Manages courier bookings and maintains an up-to-date contacts list
- Oversees the shared diary and provides general office support as needed
- Maintains a professional and tidy front-of-house area
- Prints and files schedules to support the Pre-Construction team
- Logs all incoming control samples from clients, tracking those loaned internally/externally and returned
- Photographs and safely stores all control samples to prevent damage and ensure traceability
- Labels and tracks outgoing samples, ensuring efficient storage and retrieval across all projects
- Updates the HUB system with sample photos, approvals, new instructions, and schedule changes
- Communicates regularly with the Pre-Construction team to share relevant updates and decisions
- Manages deadlines and arranges couriers to avoid any sample delays
- Carries out additional administrative duties as requested by the Line Manager
- Works in line with company procedures and regulatory standards including ISO 14001, ISO 9001, and H&S protocols
Candidate Requirements
- Experience in administration, reception, or customer-facing roles
- Strong verbal and written communication skills
- Proficiency in Microsoft Office, particularly Excel; experience with CRM systems or databases is advantageous
- Excellent attention to detail with the ability to multitask and meet deadlines
- Friendly, professional, and approachable demeanour
- Ability to work independently and collaboratively within a team
- Willingness to learn internal systems and support technical processes
Additional Information
This job description is intended as a general guide to the role and may be subject to change in line with business needs. The post-holder is expected to participate in any future reviews of the role and contribute to its development.
Front Of House Administrator employer: Pertemps
Contact Detail:
Pertemps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Of House Administrator
✨Tip Number 1
Familiarise yourself with the company and its culture. Understanding our values and how we operate will help you align your approach during the interview, showcasing that you're a great fit for our team.
✨Tip Number 2
Practice your communication skills. Since this role involves being the first point of contact, demonstrating your ability to communicate clearly and professionally will be crucial in making a positive impression.
✨Tip Number 3
Prepare examples of how you've successfully managed multiple tasks in a fast-paced environment. This will highlight your organisational skills and ability to thrive under pressure, which are key for this position.
✨Tip Number 4
Show your enthusiasm for learning new systems and processes. Expressing a willingness to adapt and grow within the role will demonstrate your commitment to contributing effectively to our Pre-Construction team.
We think you need these skills to ace Front Of House Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer-facing roles. Emphasise your communication skills and any specific software proficiency, especially with Microsoft Office and CRM systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your ability to multitask and your attention to detail, as these are crucial for the Front of House Administrator position.
Highlight Relevant Skills: In your application, clearly outline your organisational skills and experience managing schedules or documentation. Provide examples of how you've successfully handled similar responsibilities in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Pertemps
✨Showcase Your Communication Skills
As the first point of contact, excellent communication is key. Be prepared to demonstrate your verbal and written skills during the interview. You might be asked to role-play a scenario where you handle a visitor or answer a phone call.
✨Highlight Your Organisational Abilities
This role requires strong organisational skills. Bring examples of how you've managed multiple tasks or projects in the past. Discuss any systems or tools you’ve used to keep yourself organised, especially in a fast-paced environment.
✨Familiarise Yourself with Relevant Software
Proficiency in Microsoft Office, particularly Excel, is essential. Brush up on your skills and be ready to discuss your experience with these tools. If you have experience with CRM systems, make sure to mention it as well.
✨Demonstrate Your Attention to Detail
Attention to detail is crucial for this position. Prepare to discuss specific instances where your attention to detail made a difference in your work. You could also mention how you ensure accuracy in administrative tasks.
